About BDO: Business Operations

 Corporate Profile
 Awards and Citations
 Core Values
 Corporate Mission
 Milestones
 Market Reach
 Domestic and International Network
 Correspondent Banks

CORPORATE PROFILE

BDO is a full-service universal bank in the Philippines. It provides a complete array of industry-leading products and services including Lending (corporate and consumer), Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Retail Cash Cards, Corporate Cash Management and Remittances in the Philippines. Through its local subsidiaries, the Bank offers Investment Banking, Private Banking, Leasing and Finance, Rural Banking, Life Insurance, Insurance Brokerage and Online and Non-Online Brokerage services.

BDO’s institutional strengths and value-added products and services hold the key to its successful business relationships with customers. On the front line, its branches remain at the forefront of setting high standards as a sales and service-oriented, customer-focused force. The Bank has the largest distribution network with over 1,500 operating branches and offices, and more than 4,400 ATMs nationwide. BDO has 16 international offices (including full-service branches in Hong Kong and Singapore) spread across Asia, Europe, North America, and the Middle East.

The Bank also offers digital banking solutions to make banking easier, faster, and more secure for its clients.

Through selective acquisitions and organic growth, BDO has positioned itself for increased balance sheet strength and continuing expansion into new markets. As of 30 September 2021, BDO is the country’s largest bank in terms of consolidated resources, customer loans, deposits, assets under management and capital, as well as branch and ATM network nationwide.

BDO is a member of the SM Group, one of the country’s largest and most successful conglomerates with businesses spanning retail, mall operations, property development (residential, commercial, resorts/hotel), and financial services. Although part of a conglomerate, BDO’s day-to-day operations are handled by a team of professional managers and bank officers. Further, BDO has one of the industry’s strongest Board of Directors composed of professionals with extensive experience in various fields that include banking and finance, accounting, law, and business.

Awards and Citations

BDO is a recipient of multiple awards from various local and international award-giving bodies for both institutional and product excellence. A listing of these awards is detailed on the Bank’s website under “About BDO - Awards and Citations”.

Sustainability

BDO’s commitment to sustainability is fostered at the Board level. The Bank anchors its sustainable development strategy to the United Nations Sustainable Development Goals (SDGs). The sustainability strategies cover products, sustainability contribution, human capital, disaster response, and governance, in accordance with the Bank’s sustainability philosophy: “We seek to achieve resilience by incorporating sustainability in the way we do business. We aim to embed sustainability principles when making decisions, assessing relationships and creating products.”

The Bank released its third Sustainability Report outlining its economic, environmental, social, and governance performance as of December 2020. The Report is a substantiation of BDO’s commitment to the United Nations SDGs, the principles of the United Nations Global Compact, and the Greenhouse Gas (GHG) Protocol, and prepared in accordance with the GRI Standards: Core Option.  

The 2020 Sustainability Report has three (3) Special Sections, namely: A Decade of Sustainable Finance, which marks a milestone in the Bank’s risk-based impact financing initiatives; Finding Ways through a Pandemic, which details the Bank’s COVID-19 business continuity response to the pandemic; and Driving Digitalization, which discusses the Bank’s initiatives to enhance digital banking.  

For more details on the Bank’s Sustainability initiatives, please refer to section on “Sustainability” under “Corporate Governance” of the Bank’s website. The Report can be accessed through this link.

CORE VALUES

Commitment to Customers

We are committed to deliver products and services that surpass customer expectations in value and every aspect of customer services, while remaining to be prudent and trustworthy stewards of their wealth.

Commitment to a Dynamic and Efficient Organization

We are committed to creating an organization that is flexible, responds, to change and encourages innovation and creativity. We are committed to the process of continuous improvement in everything we do.

Commitment to Employees

We are committed to our employees’ growth and development and we will nurture them in an environment where excellence, integrity, teamwork, professionalism and performance are valued above all else.

Commitment to Shareholders

We are committed to provide our shareholders with superior returns over the long term.

CORPORATE MISSION

To be the preferred bank in every market we serve by consistently providing innovative products and flawless delivery of services, proactively reinventing ourselves to meet market demands, creating shareholders value through superior returns, cultivating in our people a sense of pride and ownership, and striving to be always better than what we are today… tomorrow.

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DOMESTIC AND INTERNATIONAL NETWORK

Click here for the complete list of international offices and partners: Directory of #BDORemit offices, partners and agents (pdf)

CORRESPONDENT BANKS