Always remember:

Never share credit card details like your card number, expiry date, 3-digit security code or CVV, and your One-Time PIN (OTP).
Keep your card in your possession at all times. Do not let others borrow or use your credit card.​
Update your contact details regularly for easier communication with the bank on your account, transfers, and purchases. ​
Monitor your statement of account. Review purchases and transactions, and report inaccuracies or fraudulent transactions immediately.​
Dispose of your old cards properly. Ensure that the card expiry, CVV, magnetic strip, and chip are all punctured before disposal.​

Contact us

BDO Corporate Center

BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

BDO Corporate Center

BDO Contact Center:

(+632) 8631-8000

BDO Corporate Center

callcenter@bdo.com.ph

This channel is dedicated to handling phishing reports, online banking enrollment and/or updating of registered online banking contact information of overseas clients

BDO Corporate Center

BDO's Consumer Assistance Management System

See available channels

BDO Corporate Center

International Toll-Free:

(IAC)+800-8-631-8000

(See list of IAC here)