Always remember:
Never share credit card details like your card number, expiry date, 3-digit security code or CVV, and your One-Time PIN (OTP).
Keep your card in your possession at all times. Do not let others borrow or use your credit card.​
Update your contact details regularly for easier communication with the bank on your account, transfers, and purchases. ​
Monitor your statement of account. Review purchases and transactions, and report inaccuracies or fraudulent transactions immediately.​
Dispose of your old cards properly. Ensure that the card expiry, CVV, magnetic strip, and chip are all punctured before disposal.​
Lost or stolen card? Follow these steps:
How BDO protects your financial info
Read more about #BDOStopScam
Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
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International Toll-Free:
This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.