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NOTE: For BDO Rewards, HR and Trust & Investment queries, kindly click the link to go to specific page.


I confirm that I understand and agree that my information may continue to be processed, collected, used, stored, or disclosed for ten (10) years from my last transaction date with any member of the BDO Group or until the expiration of the retention limits set by applicable laws, whichever comes later.


I hereby acknowledge and understand that should I wish to withdraw my consent to receive information about new or related products and services of the BDO Group, or to access, update, or correct certain personal data as set out in this form, I may communicate directly with the relevant member of the BDO Group’s Data Protection Officer through the email address found at []. I further acknowledge and understand that I may access and view the BDO Group’s Data Privacy Statement at [] or obtain a copy thereof from the office or branch of the relevant member of the BDO Group. 

BDO Finance Corporation and BDO Rental, Inc. supports the Consumer Protection Program. For any request, inquiry or complaint, you may call or send an email to the following:


Contact Numbers:

  • For Home Loan Accounts: (02) 8840-7000, 8688-1288 local nos. 45315; 36509
  • For Finance Leases, Operating Leases and other concerns: (02) 8840-7000, 8688-1288 local nos. 45410; 45408


Email Address:



BDO Customer Contact Center's

Chinese Language Services

如有任何银行需求,请拨打(02) 8631-8000 。接通后,请按提示语言选择按键:

按1 :BDO Philippines Customers(菲律宾客户)

按6:Chinese Language Services(中文服务)


信用卡: 周一至周日、上午6:00至晚上10:00




BDO 한국헬프데스크

한국어로 상담하세요!

+63(2) 8663-4000

월요일 ~ 금요일 (오전 8시30분 ~ 오후 6시)



BDO ジャパンヘルプデスク

BDO Japan Help Desk’s Japanese Language Services



電話 +63(2) 8663-4001<平日 8:30-18:00>