Always remember:

Create a strong PIN. Avoid using publicly available information like your birthday. ​
Never share account details or allow anyone else to use your card on your behalf. Do not entertain anyone offering assistance while using an ATM. ​
Update your contact details regularly for easier communication with the bank on your account, transfers, and purchases.​

Contact us

BDO Corporate Center

BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

BDO Corporate Center

BDO Contact Center:

(+632) 8631-8000

BDO Corporate Center

callcenter@bdo.com.ph

This channel is dedicated to handling the following concerns only: 

  • Updating of registered online banking contact information while overseas
  • Facilitating online banking enrollments while overseas 
  • Reporting of phishing attempts and/or data privacy issues

The above-listed concerns shall be responded to within one (1) to two (2) days.

BDO Corporate Center

International Toll-Free:

(IAC)+800-8-631-8000

(See list of IAC here)