These are the email addresses and sender names used for official BDO notifications, advisories, and marketing communications. Use this list to check if the email you received is from BDO or from scammers. Report suspicious emails to reportphish@bdo.com.ph ​

Always remember:

Check both the sender name and email address, and make sure they're included in the list below.​
We will never send links via email, SMS, and Viber.
     
SENDER NAMES EMAIL ADDRESS PURPOSE
BDO accountreports@bdo.com.ph Notifications
BDO accountreportssg@bdounibank.com.sg Notifications
BDO admin@bdo.com.ph Notifications
BDO autoloan-busdev@bdo.com.ph Notifications
BDO autoloan-noreply@bdo.com.ph Notifications
BDO autoloan-operations@bdo.com.ph  Notifications
BDO averonholdings-accounting@bdo.com.ph Notifications
BDO bdo.foundation@bdo.com.ph Notifications
BDO bdocards-noreply@bdo.com.ph Notifications
BDO BDOCheckout-signup-noreply@bdo.com.ph Notifications
BDO bdoesoa-noreply@bdo.com.ph Notifications
BDO bdofoundation-accounting@bdo.com.ph Notifications
BDO bdo-installmentcard@bdo.com.ph Notifications
BDO bdoinsure-comptrollership@bdo.com.ph Notifications
BDO bdoinsure-operations@bdo.com.ph Notifications
BDO bdolife@ops.bdo.com.ph Notifications
BDO bdoloans-noreply@bdo.com.ph Notifications
BDO bdomerchants@bdo.com.ph Notifications
BDO BDONetworkBankOnlineBanking@bdonetworkbank.com.ph Notifications
BDO BDOOnlineBanking-noreply@bdo.com.ph Notifications
BDO bdopay-merchantapplications@bdo.com.ph Notifications
BDO bdoprime@bdo.com.ph Notifications
BDO bdorental-accounting@bdo.com.ph Notifications
BDO bdorewards-operations@bdo.com.ph Notifications, Advisories
BDO bdosec-customercare@bdo.com.ph Notifications
BDO bdosec-sales@bdo.com.ph Notifications
BDO bdosecurities@bdo.com.ph Notifications
BDO bdosoa-noreply@bdo.com.ph Notifications
BDO bdostrategicholdings-accounting@bdo.com.ph Notifications
BDO bdotigfinancial-reports-operations@bdo.com.ph Notifications
BDO billspayment-requestform@bdo.com.ph Notifications
BDO bir-registration@bdonetworkbank.com.ph Notifications
BDO card-application@bdo.com.ph Notifications
BDO cards-news@bdo.com.ph Notifications
BDO cards-restructuring@bdo.com.ph Notifications
BDO cashagad-enrollment@bdo.com.ph Notifications
BDO cashagad-helpdesk@bdo.com.ph Notifications
BDO cashagad-implementation@bdo.com.ph Notifications
BDO cashagad-marketing@bdo.com.ph Notifications
BDO cashmgtservices-businessonline@bdo.com.ph Notifications
BDO ccu_postapp@bdo.com.ph Notifications
BDO ccu_preapp@bdo.com.ph Notifications
BDO chinadesk@bdo.com.ph Notifications
BDO client-suitability-assessment@bdo.com.ph Notifications
BDO cms-sme@bdo.com.ph  Notifications
BDO cms-sme-implementation@bdo.com.ph Notifications
BDO collections-prerecoveryunit@bdo.com.ph Notifications
BDO collections-quality@bdo.com.ph Notifications
BDO collections-tqi@bdo.com.ph Notifications
BDO compliance-japan@bdo.com.ph Notifications
BDO creditcard_activation@bdo.com.ph Notifications
BDO creditcardactivation@bdo.com.ph Notifications
BDO creditcard-application@bdo.com.ph Notifications
BDO creditcard-documents@bdo.com.ph Notifications
BDO creditcard-requirements@bdo.com.ph Notifications
BDO creditcardservicedesk@bdo.com.ph Notifications
BDO credit-cards-fulfillment-unit@bdo.com.ph Notifications
BDO customercare.docs@bdo.com.ph Notifications
BDO customerfeedback@bdo.com.ph Notifications
BDO customerservice_bnb@bdonetworkbank.com.ph Notifications
BDO data_protection_officer_bdocapital@bdo.com.ph Notifications
BDO dataprotectionoffice-bdofinance@bdo.com.ph Notifications
BDO debitcard-servicedesk@bdo.com.ph Notifications
BDO digitalbanking-servicedesk@bdo.com.ph Notifications
BDO ereceipt-noreply@bdolife.com.ph Notifications
BDO fraud-cases-management@bdo.com.ph Notifications
BDO fraud-investigations@bdo.com.ph Notifications
BDO help-bdofinance@bdo.com.ph Notifications
BDO help-Japanese@bdo.com.ph Notifications
BDO homeloan@bdo.com.ph Notifications
BDO HomeLoans_docs@bdo.com.ph Notifications
BDO homeloan-noreply@bdo.com.ph Notifications
BDO homeloan-update@bdo.com.ph Notifications
BDO Home-Wholesale-Collections@bdo.com.ph Notifications
BDO info-japanese@bdo.com.ph Notifications
BDO installmentcard@bdo.com.ph Notifications
BDO IT-governance@bdo.com.ph Notifications
BDO ivoryhomes-accounting@bdo.com.ph Notifications
BDO koreadeskhelpdesk@bdo.com.ph Notifications
BDO loans-news@bdo.com.ph Notifications
BDO loans-noreply@bdo.com.ph Notifications
BDO merchant-application@bdo.com.ph Notifications
BDO merchant-documentation@bdo.com.ph Notifications
BDO merchant-signup@bdo.com.ph Notifications
BDO nashvilleholdings-accounting@bdo.com.ph Notifications
BDO online-accountapplication@bdo.com.ph Notifications
BDO online-application@bdo.com.ph Notifications
BDO online-banking@bdo.com.ph Notifications
BDO onlinebanking@bdonetworkbank.com.ph Notifications
BDO online-branch-mmeast@bdo.com.ph​ Notifications
BDO online-branch-mmnorth@bdo.com.ph​ Notifications
BDO online-branch-mmsouth@bdo.com.ph​ Notifications
BDO online-branch-mmwest@bdo.com.ph Notifications
BDO online-branch-nluzon@bdo.com.ph Notifications
BDO online-branch-sluzon@bdo.com.ph​ Notifications
BDO online-branch-vizmin@bdo.com.ph​ Notifications
BDO online-merchant-support@bdo.com.ph Notifications
BDO onlinecreditcard-application@bdo.com.ph Notifications
BDO operations@bdounibank.com.sg Notifications
BDO pera@bdo.com.ph Notifications
BDO product-application@bdo.com.ph Notifications
BDO projectalpheus@bdo.com.ph Notifications
BDO projectbillions@bdo.com.ph Notifications
BDO psmd-payments-services@bdo.com.ph Notifications
BDO psmd-payments-telco@bdo.com.ph Notifications
BDO salaryloans@bdonetworkbank.com.ph Notifications
BDO salaryloans-collections@bdonetworkbank.com.ph Notifications
BDO salaryloansprocessing-cebu@bdonetworkbank.com.ph Notifications
BDO securitiesoperations@bdo.com.ph Notifications
BDO submitdocs@bdo.com.ph Notifications
BDO supplementary-application@bdo.com.ph Notifications
BDO supplementary-apply@bdo.com.ph Notifications
BDO survey.customerservice@bdonetworkbank.com.ph Notifications
BDO bdo-onlineaccountofficer@bdo.com.ph Additional Document Request
BDO bdopremiumservices@bdo.com.ph Notifications
     
BDO Alert advisory-noreply@bdo.com.ph Fraud Advisories
BDO Alert cashagad-marketing@bdo.com.ph Fraud Advisories
BDO Alert cashmgtservices-businessonline@bdo.com.ph Fraud Advisories
BDO Alert chinadesk@bdo.com.ph Fraud Advisories
BDO Alert credit-fraud-detections@bdo.com.ph Fraud Advisories
BDO Alert debit-fraud-detections@bdo.com.ph Fraud Advisories
BDO Alert digital-fraud-detections@bdo.com.ph Fraud Advisories
BDO Alert help-Japanese@bdo.com.ph Fraud Advisories
BDO Alert koreadeskhelpdesk@bdo.com.ph Fraud Advisories
BDO Alert online-banking@bdo.com.ph Fraud Advisories
     
BDO Deals bdorewards-operations@bdo.com.ph Promos
BDO Deals cashmgtservices-businessonline@bdo.com.ph Promos
BDO Deals bdocards-noreply@bdo.com.ph Promos
BDO Deals cards-deals@bdo.com.ph Promos
BDO Deals loans-news@bdo.com.ph Promos
BDO Deals online-banking@bdo.com.ph Promos
     
BDO OTP cashmgtservices-businessonline@bdo.com.ph One-Time PIN
     
BDO Life bdolifeonline-noreply@bdolife.com.ph Notifications
BDO Pay bdopay-noreply@bdo.com.ph Notifications
reportphish@bdo.com.ph reportphish@bdo.com.ph Phishing Reports
BDO Cash Management Services smecashmanagement-businesssolutions@bdo.com.ph Notifications
     

Contact us

BDO Corporate Center

BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

BDO Corporate Center

BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)
 

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

BDO Corporate Center

callcenter@bdo.com.ph

This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.