We're here to help you be smarter than a scammer!
Be informed
We're here to arm you with information against online scams, how to spot a scam, and how to avoid getting scammed.
Be protected
With so many scams going on out there, it's challenging to know which ones to avoid. We're here to tell you what to do in case you fall victim to one of their traps.
Be heard
We're always ready to listen for any reports or information that you can share, and always ready to help should you need it.
Get familiar with the various techniques that scammers use to get you to share personal information and steal money from your account. Remember: If you receive any of these messages, report them immediately by forwarding the email to reportphish@bdo.com.ph or the text message to 22567888.
Examples of Scam Texts (Smishing)
Fake 'blocked account' advisory
Fake 'unauthorized transaction' alert
Fake 'suspicious activity' alert
Fake 'multiple failed transactions' alert
Fake 'suspended card' alert
Fake 'account under investigation' alert
Examples of Scam Emails (Phishing)
Fake bank email on 'record keeping'
'Lucky winner' email scam
Fake bank email on an 'unknown purchase'
Fake 'change registered number' alert
Fake 'update your account info' alert
Fake alert on 'new online system'
Pity-evoking scams
Fake 'fund transfer' alert
Common Phone Call Scams (Vishing)
Fake 'waived annual fee' promo
Scam call from a fake bank representative
Scam call involving a 'job application'
Credit card points in exchange for private info
Scam regarding an 'unauthorized transaction'
Examples of Social Media Scams
Fake BDO pages (always look for the verified badge)
Fake customer service channels
Fake 'live agents'
Fake BDO 'job opening'
Money mule scam
Fake investment offers
Fake 'account recovery' assistance
Explore More
Contact us
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline:Â (+632) 8840-7000
BDO Contact Center:
Hotline:Â (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
Â
International Toll-Free:
Send a message to this channel for account-related concerns.
For scams, fraud, or lost/stolen cards, call the BDO Customer Contact Center at (02) 8888-0000. To report phishing attempts, email us at reportphish@bdo.com.ph.
