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What is the number to call in case of problems / complaints?

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Any complaint / problem encountered can be reported to BDO Customer Contact Center:

 

Metro Manila: (+632) 8631-8000

 

Domestic Toll-Free Nos:

1800-10-631-8000 (PLDT)

1800-3-631-8000 (Digitel)

1800-5-631-8000 (Bayantel)

1800-8-631-8000 (Globelines)

 

International Toll-Free Nos.: IAC +800-8-631-8000