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For any requests that will require documents to be submitted, please send your attachments to

DISCLAIMER: For lost or stolen BDO Cards, please contact us immediately at 631 8000 (Metro Manila) / 1 800 5 631 8000 (Bayantel Domestic Toll-Free) / 1 800 3 631 8000 (Digitel Domestic Toll-Free) / 1 800 8 631 8000 (Globe Landline Domestic Toll-Free) / 1 800 10 631 8000 (PLDT Domestic Toll-Free) / International Access Code+800 8 631 8000 (International Toll-Free Numbers).

BDO Corporate Center:
7899 Makati Avenue
Makati City 0726, Philippines
Trunkline: (+632) 840-7000

Customer Contact Center:

Metro Manila: (+632)631-8000
Domestic Toll-Free Nos: 1800-10-631-8000 (PLDT)

                                              1800-3-631-8000 (Digitel)
                                              1800-5-631-8000 (Bayantel)
                                              1800-8-631-8000 (Globelines)
International Toll-Free Nos.: IAC +800-8-631-8000

Click here for the list of International Access Codes

Please use a landline when calling our Toll Free numbers to avoid incurring telephone charges.

For Visa Travel Money Card:

Metro Manila:(+632) 688-1488
Domestic Toll-Free Nos: 1800-10-688-1488

International Toll-Free No.: IAC +800-8-688-1488

Investor Relations & Corporate Planning:
Luis S. Reyes, Jr.
(+632) 8407142; (+632) 8407000 local 37142; 36069

Richard R. Tan
(+632) 840-7080

BDO Unibank Inc. is regulated by the Bangko Sentral ng Pilipinas (BSP).

For concerns, please visit your branch of account, call the BDO Customer Contact Center or the BSP Financial Consumer Protection Department at (02) 708-7087.

Click here to learn more about our Consumer Assistance Management System (CAMS) Model.

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