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NOTE: For BDO Rewards, HR and Trust & Investment queries, kindly click the link to go to specific page.

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For any requests that will require documents to be submitted, please send your attachments to

DISCLAIMER: For lost or stolen BDO Cards, please contact us immediately at 8631 8000 (Metro Manila) / 1 800 5 631 8000 (Bayantel Domestic Toll-Free) / 1 800 3 631 8000 (Digitel Domestic Toll-Free) / 1 800 8 631 8000 (Globe Landline Domestic Toll-Free) / 1 800 10 631 8000 (PLDT Domestic Toll-Free) / International Access Code+800 8 631 8000 (International Toll-Free Numbers).

Customer Contact Center:

Please indicate in the Email Subject:

"Bank" - for checking account, savings account and other banking related concerns

"Credit Cards" - for credit card related concerns

Metro Manila: (+632) 8631-8000

Domestic Toll-Free Nos:1800-10-631-8000 (PLDT)
1800-3-631-8000 (Digitel)
1800-5-631-8000 (Bayantel)
1800-8-631-8000 (Globelines)

International Toll-Free Nos.: IAC +800-8-631-8000

Click here for the list of International Access Codes

Please use a landline when calling our Toll Free numbers to avoid incurring telephone charges.

BDO Corporate Center:
7899 Makati Avenue
Makati City 0726, Philippines
Trunkline: (+632) 8840-7000

Investor Relations & Corporate Planning:
Luis S. Reyes, Jr.
(+632) 88407142; (+632) 88407000 local 37142; 36069

Richard R. Tan

(+632) 88784809; (+632) 88407000 local 34809; 32549

For concerns, please go to your branch of account, or call Customer Contact Center at (02) 8631-8000. To learn more about BDO Customer Assistance Mechanism, please visit
www.bdo.com.ph/consumer-assistance.

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