What should I do if I do not receive my OTP via SMS?

Search Frequently Asked Questions

Title

What should I do if I do not receive my OTP via SMS?

Body

Cancel your current request and try logging in again. Enter your correct user ID and password so that a new OTP will be sent to your registered mobile number.

BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087
and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph.
For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph.
The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc.
BDO Unibank, Inc. © 2012. All Rights Reserved

Search form

Search Frequently Asked Questions

Title

Body