Promo Period: August 1 - September 15, 2025. Per DTI Fair Trade Permit No. FTEB XXXXXX
For any complaint or concern, the client may visit our branch or our BDO Consumer Assistance Management System online athttps://www.bdo.com.ph/consumer-assistance. The client agrees and understands that BDO shall take actions within 7 to 10 banking days from receipt of complete information and relevant documents in hard copies or electronic form from the client. For complaints/concerns requiring more time to investigate and resolve, BDO will accordingly advise the client including the progress thereof
