Update on Debit Card Terms and Conditions

    

 
The BDO Debit Card Terms and Conditions will be updated to include the use of digital wallets and tokenized transactions.

These changes are designed to help you use your BDO Debit Card safely for digital and mobile payments, and to better understand your responsibilities and the security measures in place.

Updates will take effect on August 17, 2026.

To view the complete terms and conditions, visit Debit Card Terms and Conditions.
 

Previous updates

Please be advised of changes to the BDO Debit Card Terms & Conditions, effective July 1, 2026:

Section 21
Undertaking
 Any amount/s that remain unreturned by the Cardholder from erroneous credit after BDO sends a written notice will be considered as a potential case of misuse or misappropriation of funds.

 

 
Please be advised of changes to the BDO Debit Card Terms & Conditions, effective February 1, 2025. ​ ​ ​ ​ ​
 
Section 6.5
Cardholder Information and Consent
Cardholder may be enrolled in programs, benefits, and features of the Card from time to time.
 
Cardholder may also request to be excluded from the recipient lists or update his/her information by calling the BDO Contact Center.
Section 10
Disposal period of unclaimed cards
 Cards that are unclaimed shall be destroyed and disposed of after 60 calendar days or 2 months from receipt of the BDO Branch where the Card should have been claimed.

View the complete Terms and Conditions.

Previous updates

 
Please be advised of changes to the BDO Debit Card Terms & Conditions, effective February 1, 2025. ​ ​ ​ ​ ​
 
Section 6.5
Cardholder Information and Consent
Cardholder may be enrolled in programs, benefits, and features of the Card from time to time.
 
Cardholder may also request to be excluded from the recipient lists or update his/her information by calling the BDO Contact Center.
Section 10
Disposal period of unclaimed cards
 Cards that are unclaimed shall be destroyed and disposed of after 60 calendar days or 2 months from receipt of the BDO Branch where the Card should have been claimed.

View the complete Terms and Conditions.

Contact us

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BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

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BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)
 

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

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callcenter@bdo.com.ph

Send a message to this channel for account-related concerns.

 

For scams, fraud, or lost/stolen cards, call the BDO Customer Contact Center at (02) 8888-0000. To report phishing attempts, email us at reportphish@bdo.com.ph.

   

Deposits are insured by PDIC
up to P1 Million per depositor.

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