Complimentary Priority Pass Lounge Benefit

Valid until December 31, 2026.

Program information

The Program is open to all Principal and Supplementary Cardholders (“Cardholder”) of BDO Platinum Mastercard (“Qualified Card”).

You must enroll first for a Priority Pass account using your qualified card before you can access any lounge.
 
Simply follow these steps to enroll:
 
  1. Visit the Priority Pass – BDO Elite Mastercard website.

  2. Enter invitation code BDOELITEMC to start the process.

  3. View the membership plan and click JOIN NOW

  4. Fill out the following required information: 

    Personal details
      -  Title
      -  Gender
      -  First name
      -  Surname
      -  Email
      -  Date of birth
      -  Telephone number

    Create Priority Pass account
      -  Username
      -  Password
      -  Security Question

    Qualified Card details
      - Cardholder’s name
      - Card number
      - Card security number
      -  Card expiry date
      -  Billing address

  5. Accept the Terms and Conditions. You will be directed to a confirmation page detailing your membership details, including your Digital Membership Card (DMC).

  6. Access the DMC via the Priority Pass website or mobile app. For the first log-in, a confirmation message will appear stating that your Qualified Card can now be used to access Priority Pass airport lounges worldwide.

Yes, enrollment is on a per Card basis. Both Principal and Supplementary Cards need to be enrolled separately.

Select cardholders are given complimentary airport lounge visits that can used in over 1,700+ airport lounges worldwide. To know if you are qualified, check the notification of eligibility from BDO via Viber/SMS/eDM communication.

If you are not qualified, lounge visits are charged to your card at USD 32 per person, per visit.

Membership is valid for one year. If Priority Pass enrollment is June 6, 2026, membership will be valid until June 5, 2027.

Your membership is automatically renewed if your BDO Platinum Mastercard linked to your existing membership remains active and has one (1) lounge usage during your membership year, provided that the program remains in effect.

You may continue using your Digital Membership Card (found in the Priority Pass website or mobile app) to enjoy access to Priority Pass lounges. Note that the complimentary membership grants you access to Priority Pass lounges worldwide. Lounge visits are charged to your card.

Your membership will be cancelled as this is linked to your Qualified Card. However, membership cancellation may reflect in the system of Priority Pass after 1-2 months. To ensure uninterrupted access to the lounge benefits, you may opt to do the following:

  • If your membership remains active, update your existing account with your new Card details. Report to BDO Contact Center for errors encountered during updating of Card details.

  • If your membership is expired, activate your replacement/renewal Card and enroll it to Priority Pass using a new username and a valid email address. Ensure to manually type in all details as auto-fill may link back the registration to your expired credentials. You will receive a new Digital Membership Card with a new validity date.    

The Program is available to select Principal and Supplementary Cardholders of BDO Platinum Mastercard who qualified based on the eligibility requirements:

  • Existing Platinum Mastercard Cardholders whose cards are active (not expired or cancelled) and in good credit standing (account is current, not past due) at the time of extract.

  • Must have reached a minimum cumulative spend anywhere of P350,000 in the previous year (full year 2025).

Principal Cardholder is treated separately from his/her Supplementary Cardholder. If the Supplementary Cardholder received his/her own notification, then he/she has qualified as well.

The two (2) complimentary lounge visits are exclusive to select Platinum Mastercard Cardholders who satisfy the eligibility requirement as stated in the Program Terms and Conditions.

To know if you are qualified, check the Viber/SMS/eDM notification from BDO.

Complimentary lounge visits are valid until December 31, 2026. Any unused visits are non-transferable, nonconvertible to cash and cannot be carried over to the following year.

Yes, you must be enrolled to the Priority Pass Program before using any lounge. Visit prioritypass.com/BDOEliteMastercard to enroll. Enter code: BDOELITEMC and provide the required information.

All BDO Platinum Mastercard Cardholders are entitled to a complimentary membership.

The Cardholder must visit a participating Priority Pass Lounge and inform the lounge concierge that lounge access is under Priority Pass. To view the list of the participating airport lounges, visit the Priority Pass website

a. The Cardholder may access the airport lounge by presenting the following:
    • Digital Membership Card (found in the Priority Pass website/mobile app)
    • Boarding Pass
    • Passport

b. Lounge Concierge will scan the DMC. For verification and records purposes, the lounge operator may ask the Cardholder to sign a Record of Visit voucher.

c. Once successfully verified, Cardholder may enter the lounge and enjoy the visit.

Note: The “Unlimited Lounge Visits” indicated in the Priority Pass app means that you have unlimited access/visits during your membership. However, visit fees are charged to your BDO Platinum Mastercard at USD 32 per person, per visit.

- For CHs qualified to free lounge visits: In excess of the 2 free visits will be charged to your card
- For CHs who are not qualified to free lounge visits: All lounge visits will be charged to your card

If you are qualified to two complimentary visits for 2026, you will receive a notification of eligibility from BDO through Viber/SMS/eDM communication.

A regular lounge visit fee of USD32 per person, per visit will be charged to those:

•    who are not eligible to the Complimentary lounge visits
•    who exceeded the two (2) complimentary lounge visits for the year

This will be reflected as “PRIORITY PASS LOUNGE VISIT DATE DDMMMYY” on your BDO Platinum Mastercard Statement of Account within two (2) to three (3) months after the lounge visit.

No. You must enroll for a Priority Pass account using your BDO Platinum Mastercard.

To access the lounge, you must present the following:

    • Digital Membership Card (found in the Priority Pass website or mobile app)
    • Boarding pass
    • Passport

Yes. The complimentary lounge visit can be shared by the Member with a guest. However, this is non-transferable which means the Member must always be present when availing the lounge with the companion. Visits done with a guest are accounted for and are deducted from your entitlements.

You can determine your remaining lounge entitlements by monitoring the number of your past lounge visits. To check, go to “Visit History” for details like visit date and airport lounge location.

Visits done with a guest are accounted for and are deducted from your entitlements.

Succeeding lounge visits in excess of the two (2) complimentary access will be charged to your account.

Unutilized lounge entitlements earned this 2026 are valid for use until December 31, 2026. Simply create a new Priority Pass membership by re-enrolling using a new username, your active/current Card, and a valid email address. Manually type in all details as auto-fill may link back the registration to your expired credentials. You will receive a new Digital Membership Card with a new validity date.

No. All unutilized lounge entitlements from 2025 are no longer valid and can no longer be used even if your Membership has yet to expire this 2026. You may check the 2025 Complimentary Priority Pass Lounge Access Terms & Conditions

For 2026, only select BDO Platinum Mastercard cardholders are eligible for complimentary lounge visits. To know if you are qualified, check the notification of eligibility from BDO via Viber/SMS/eDM communication.

  1. The BDO Platinum Mastercard Complimentary Priority Pass Membership is open to all Principal and Supplementary Cardholders (“Cardholder”) of BDO Platinum Mastercard (“Qualified Card”).

  2. This benefit entitles BDO Platinum Mastercard Cardholders to a complimentary Priority Pass Membership, granting access to Priority Pass lounges worldwide. Lounge visits, however, will be charged to the Cardholder at USD 32 per person, per visit.

  3. All BDO Platinum Mastercard Cardholders are entitled to a complimentary Priority Pass Membership.

  4. Cardholder must enroll to enjoy the Complimentary Priority Pass Membership by following the steps below:
    • Visit the Priority Pass – BDO Elite Mastercard website. Principal and Supplementary Cardholders must enroll separately.    
    • Input the invitation code BDOELITEMC, then click JOIN NOW.
    • Provide the required details and complete the next steps indicated in the enrollment page:
      • Provide Personal details
      • Create a Priority Pass Account
      • Input Qualified Card details
    • Accept the Priority Pass Terms and Conditions. Once done, Cardholder will be directed to a confirmation page detailing the membership details, including the Cardholder’s Digital Membership Card (“DMC”).
    • Cardholder can access the “DMC” via the Priority Pass website or mobile app. For the first log-in, a confirmation message will appear stating that Cardholder can already access Priority Pass airport lounges.
       
  5. Membership is valid for one (1) year from enrollment date (e.g., If Priority Pass enrollment is June 6, 2026, membership will be valid until June 5, 2027). If the program is discontinued during the membership period, the Cardholder’s membership will remain valid until the end of its one-year term, in accordance with applicable Priority Pass terms and conditions.

  6. Membership will be automatically renewed if Cardholder have at least one (1) Priority Pass lounge usage within the membership year, provided that the program remains in effect. The Cardholder shall be responsible for monitoring any changes that may affect their membership renewal.

  7. The Qualified Cardholder acknowledges that the lounge access is provided by Priority Pass and agrees to its Conditions of Use found on the website and mobile app.

  1. Select BDO Platinum Mastercard Cardholders who qualified based on the eligibility requirements indicated on item 3 below and who received the notification of eligibility from BDO through Viber/SMS/eDM communication* are entitled to two (2) complimentary lounge visits.

    All BDO Platinum Mastercard Cardholders with PHP 350,000 spend for full year 2025 are entitled to two (2) lounge visits.

    *Cardholders must ensure that their registered mobile number with BDO is updated and accurate. Complimentary lounge visit notifications will be sent to the registered number of the Cardholder with the bank. BDO will not be responsible for non-receipt of Viber/SMS notification due to incorrect or outdated contact details. Cardholder may call the BDO Customer Contact Center at (02) 8888-0000 to check eligibility.

  2. The complimentary lounge visit is valid for use from January 1 to December 31, 2026.

  3.  Eligibility Requirements:
    • Existing BDO Platinum Mastercard Cardholders whose cards are active (not expired or cancelled) and in good credit standing (account is current, not past due) at the time of extract of eligible cardholders.
    • Must have reached a minimum cumulative spend anywhere of PHP 350,000 in the previous year (full year 2025) (“Spend Requirement”).
    • Purchases made by the Principal and Supplementary Cardholders cannot be combined to meet the Spend Requirement. Each Cardholder qualifies individually.
    • For Cardholders enrolled in Dual Currency, transactions made in US Dollar or other currencies are converted to Philippine Peso using BDO’s standard exchange rate applied at the time of eligibility evaluation.
    • Qualified purchases from replacement or renewal cards are combined for spend evaluation.
    • Accounts with dual currency features must be current in all currencies. Delinquency in any currency will render the Cardholder ineligible for the complimentary lounge visit benefit.
       
  4. The complimentary lounge visit benefit for a given year is based on the total qualified spend in the immediately preceding calendar year.

  5. The complimentary lounge visit can be shared with a guest.

  6. BDO will notify eligible Cardholders beginning February 2026.

  7. Eligibility for the program cannot be manually adjusted or overridden. Requests to include an account in the list of pre-selected cardholders will not be accommodated.

  8. It is the responsibility of the Cardholder to monitor his/her lounge visits. Once the free complimentary lounge visit benefit has been consumed, the Cardholder/s may continue to access the airport lounge with a corresponding regular lounge visit fee* of USD 32 per person, per visit, which will be charged to the BDO Platinum Mastercard Credit Card account within two (2) to three (3) months after the date of the lounge visit. Transaction description to reflect on the Statement of Account will be: PRIORITY PASS LOUNGE VISIT DATE DDMMMYY

    *Lounge Fees are subject to change in accordance with the terms and conditions set by the lounge provider and Mastercard.

  9. BDO reserves the right to, and if warranted, charge the cost of the lounge visit/s to the Cardholder if the qualifying transaction/s are reversed or cancelled on a later date.

  10. The complimentary lounge visit is non-convertible to cash.

  11. The number of complimentary lounge visits is not cumulative. All unused complimentary lounge visit per card, per year will be forfeited upon the end of the calendar year.

  12. BDO has the sole discretion to determine the number of complimentary lounge visits to be awarded to Cardholders of the Qualified Card and any communication regarding complimentary lounge visit shall be from BDO.


How to Access the Lounge

  1. The Cardholder must visit a participating Priority Pass Lounge and inform the lounge concierge that lounge access is under Priority Pass. To view the list of the participating airport lounges, visit the Priority Pass – BDO Elite Mastercard website.

  2. The Cardholder may access the airport lounge by presenting the following:
    • Digital Membership Card (found in the Priority Pass website/mobile app)
    • Boarding Pass
    • Passport
       
  3. Lounge Concierge will scan the DMC. For verification and records purposes, the lounge operator may ask the Cardholder to sign a Record of Visit voucher.

  4. Once successfully verified, Cardholder may enter the lounge and enjoy the visit.

Note: The “Unlimited Lounge Visits” indicated in the Priority Pass app means that you have unlimited access/visits during your membership. However, visit fees are charged to your BDO Platinum Mastercard at USD 32 per person, per visit.

If you received a notification from BDO that your Card is eligible for the complimentary visits, only visits in excess of the two (2) complimentary visits are charged to your Card.

  1. In the event an inactive, expired or cancelled card was used to successfully enter the lounge, BDO reserves the right to charge the corresponding lounge fee to the Cardholder, regardless of lounge validation procedures.

  2. The Cardholder is solely responsible for the security of the Digital Membership Card (DMC). Any use of the DMC shall be deemed valid and binding, and will be considered as the Cardholder having accessed the lounge. Accordingly, the Cardholder shall be responsible for any applicable lounge fees incurred.

  3. All applicable fees shall be reflected in the Monthly Billing Statement within two (2) to three (3) months after the lounge visit.

  4. A participating airport lounge may deny access to Cardholders due to non-presentment of the items indicated above, space constraints, improper attire, disorderly conduct and other reasons as the participating airport lounge may deem appropriate.

  5. Cardholders and their companion/s must abide by the house rules and regulations of all participating airport lounges.

  6. The lounge allows the Cardholder to use all available facilities which may vary per lounge.

  7. Participating airport lounge details, such as location, operating hours, facilities, etc. may change at any time without prior notice.

  8. All participating airport lounges are not owned or operated by BDO. BDO cannot guarantee that any privileges, benefits or facilities under the BDO Platinum Mastercard Airport Lounge Program will be made available by the participating airport lounge to Cardholders and their companions. BDO will not be liable for the insufficiency of any of the advertised benefits and facilities under the Airport Lounge Program.

  9. BDO will not be held liable to the Cardholder for any direct or indirect loss in the event of any airport lounge closing or ceasing to participate in Priority Pass at any time. Please visit the Priority Pass website for further details and updates on their facilities.

  10. BDO shall not be held liable to the Cardholder or his/her companions for any loss or injury suffered by them while inside any of the participating airport lounges.

  11. BDO shall not be held liable, and Cardholder shall hold BDO free and harmless, from any claims arising from Cardholder’s failure to comply with these Terms and Conditions and arising from or in connection with his/her availment of the Lounge access.

  12. Fraud and abuse relating to the use and availment of the complimentary airport lounge access benefit, as reasonably determined by BDO, may result in forfeiture of the Cardholder's eligibility for the BDO Platinum Mastercard Airport Lounge Program.

  13. The BDO Platinum Mastercard Airport Lounge Program benefit is non-transferable.

  14. The BDO Platinum Mastercard Airport Lounge Program may be changed or withdrawn by BDO at anytime for whatever reason it may deem proper and shall be binding upon the Cardholder. Cardholder shall be notified thirty (30) days prior to the implementation of amendments through publication or other means of communication, electronic or otherwise. Cardholder may opt to cancel the Card if he/she is not amenable with the amendments to the terms or conditions of the Airport Lounge Program or if the Cardholder has any other claims about the amendments, including not having been informed of the amendments.

  15. By participating in this BDO Platinum Airport Lounge Program, the Cardholder agrees to be bound by these Terms and Conditions.

  16. The Program is subject to the Terms and Conditions Governing the Issuance and Use of BDO Credit Cards.

Contact us

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BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

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BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)
 

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

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callcenter@bdo.com.ph

This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.