Consumer Assistance Management System

Kami ay nandito para sa inyo. Kung may tanong o kailangan ng assistance, magpadala ng mensahe gamit ang sumusunod na BDO Network Bank Channels.

Consumer Assistance Management

Committed to quality service

In compliance with BSP Circular 1160, BDO recognizes that financial literacy and inclusion begins with responsive customer service.

Consumer Assistance Management

Got banking queries?  

Visit our Help and Support page and get answers to your top account, financial, and other aftersales inquiries. 

Consumer Assistance Management

BDO Network Bank Consumer Assistance Management System

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Contact Center

Call 0919-058-5000 or (082) 233-7777

  • 24/7 for reports of fraud, unauthorized transactions, and lost/stolen cards
  • 6:00am - 10:00pm for other concerns
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Email

Send us a message for account-related inquiries and concerns.
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Social Media

Follow us on Facebook to stay updated with the latest offers and financial tips from BDO Network Bank.
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Over 600 Branches and Loan Offices

Visit us at any branch in our large, nationwide network.

 

Our Framework of Service

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Log a Case

We will record and address your concern.
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Evaluate and Investigate

Your case will be reviewed.
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Provide Feedback

We will keep you updated. 

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BDO Network Bank Help and Support

Get answers to your top banking queries, and find out more about how to protect your information online.

Contact us

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BDO Network Bank Head Office:

Km. 9, Sasa, Davao City, Davao Del Sur, Philippines

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BDO Network Bank Customer Service

Hotline: (+63) 82 233-7777
Mobile: (+63919) 058-5000 (accepts calls only)

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