FAQ | BDO Unibank, Inc.

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WIRE TRANSFER - When will my account be debited for the Wire Transfer charges?

WIRE TRANSFER - What is Wire Transfer (Send Money)?

FUND TRANSFER - What are my schedule options in transferring money?

When can I start using BDO Online Banking?

What if a member lives in an area without an SM mall? Is there a redemption fee?

Where can members redeem points?

What is the value of a point?

What should I do in case I suspect a Telephone PIN (TPIN) breach or unauthorized transactions on my accounts?

BDO CASH CARD RELOAD - Is there a service fee for BDO Phone Banking Cash Card Reloads?

Can I get my transaction history through BDO Phone Banking?