FAQ | BDO Unibank, Inc.

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Why am I not getting an OTP anymore after I register my device?

How do I install and activate the App if I get a new mobile phone or tablet?

What if my mobile device gets lost or stolen?

What security features are in place for BDO MB App?

How can I be sure that the BDO Mobile Banking App I intend to download is the official version?

Why can't I see my enrolled accounts on the App?

How do I enroll my accounts in MB App?

Are MB App transactions such as Bills Payment, Fund Transfer, and Prepaid Mobile Reload immediate?

What are the financial transactions that I can do?

Why am I getting a "Please update your profile" prompt?