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What should I do in case I forgot my BDO Online Banking Password?

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To reset your Online Banking account, go to www.bdo.com.ph and click on:
 
Online Banking Login > BDO Online Banking > Forgot Your Password?
 
You will be asked to input your user ID. If enrolled with an ATM Card or a Checking/Savings Account, you will be asked to input a One-Time Password (OTP) plus the last 4 digits of any enrolled ATM card or Checking/Savings account. After providing the correct information,  you will be prompted to nominate your own password.
 
If enrolled with a credit card only, you will be asked to input a One-Time Password (OTP). Then, you will be prompted to nominate your own password.