Search Frequently Asked Questions
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What precautions should I take to ensure the confidentiality of my accounts and personal information when using BDO Online Banking
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- Always keep your password safe. Your password authenticates you when you begin your Online banking session. You should memorize your password and avoid writing it down. Do not disclose your password to anyone, even to someone claiming to be from BDO. BDO will never ask for your Password/PIN. Be responsible in keeping your password confidential.
- Keep your password safe. Your password authenticates you when you begin your Internet banking session. You should memorize your password and avoid writing it down.
- Create/nominate password that is difficult to guess but easy to remember. Avoid using birthdates and other personal information easily associated with you.
- Change your password regularly. You can easily change your password when you begin your Internet Banking session.
- Remember to log out before you leave your computer. Logging out assures you that no one can access your accounts after you have finished your Internet Banking session. This is very important when you are using a shared or public computer.
- Keep your operating system and browser software updated with patches for the latest security vulnerabilities. Many viruses, trojans and spyware exploit the vulnerabilities of software to steal information.
- Use your browser's security features. Most browsers have security settings and options that protect the privacy of your accounts. Refer to your browser's help on how you can maximize your browser's security.
- Avoid using shared or public computers to access your accounts. Shared or public computers may have been installed with tracking software that could monitor your Internet Banking sessions.
- Avoid using Beta-browsers. Beta-browsers are browsers still in the process of testing and may contain security vulnerabilities. We suggest the use of the browser's final release versions.