FAQ | BDO Unibank, Inc.

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CREDIT CARD 101 ADVISORY

What do I need to know regarding my Statement of Account (SOA)?

How can I access the BDO Merchant Online?

How can I access BDO Biz Card Online?

Is the BDO Rewards Card a credit card?

What are the advantages of being a BDO Rewards member?

Do I have to allow the use of Java and JavaScript in my browser?

What should I do in case I forgot my BDO Phone Banking Telephone TPIN?

What should I do in case I suspect a Telephone PIN (TPIN) breach or unauthorized transactions on my accounts?

What precautions should I take to ensure the confidentiality of my accounts and personal information when using BDO Phone Banking?

BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087
and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph.
For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph.
The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc.
BDO Unibank, Inc. © 2012. All Rights Reserved