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Home » Support » Cash card » When is a Cash Card considered dormant?

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When is a Cash Card considered dormant?

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Cash Card shall be considered dormant and shall be subject to monthly maintenance fee, if there is no financial activity depending on the type of card:

  • Pre-Embossed - 180 days of no financial activity
  • Embossed/Corporate -  360 days of no financial activity

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BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087
and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph.
For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph.
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