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Home » Support » Cash card » How are lost / damaged / stolen cards handled?

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How are lost / damaged / stolen cards handled?

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For Retail cards, card replacement is allowed at issuing BDO branch subject to personal identification of cardholder. For Corporate card, card replacement is done through cardholder’s employer/company.

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BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087
and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph.
For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph.
The BDO, BDO Unibank and other BDO-related trademarks are owned by BDO Unibank, Inc.
BDO Unibank, Inc. © 2012. All Rights Reserved