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Batangas - Santo Tomas Batangas
Batangas - Tanauan City
Camarines Sur - Pili
Laguna - Calamba
Luzon - Abucay
Luzon - Angeles
Luzon - Balanga City
Luzon - Cabanatuan City
Luzon - Cabuyao
Luzon - General Trias
Luzon - General Trias City
Luzon - Imus
Luzon - Mabalacat
Luzon - Makati City
Luzon - Mandaluyong City
Luzon - Manila
Luzon - Mexico
Luzon - Padre Garcia
Luzon - Porac
Luzon - Puerto Princesa
Luzon - Puerto Princesa City
Luzon - Quezon City
Luzon - Roxas City
Luzon - San Pascual
Luzon - Sto. Tomas City
Luzon - Subic
Luzon - Tagaytay
Luzon - Trece Martires
Metro Manila - City of Manila
Metro Manila - Las Pinas City
Metro Manila - Makati City
Metro Manila - Mandaluyong
Metro Manila - Mandaluyong City
Metro Manila - Manila
Metro Manila - Muntinlupa City
Metro Manila - Paranaque
Metro Manila - Pasay
Metro Manila - Pasig
Metro Manila - Pasig City
Metro Manila - Quezon
Metro Manila - Quezon City
Mindanao - Butuan City
Mindanao - Cagayan de Oro City
Mindanao - Davao City
Mindanao - Iligan City
Mindanao - Opol
Mindanao - Tagoloan
Visayas - Bacolod
Visayas - Bacolod City
Visayas - Lapu-Lapu City
Visayas - Numancia
Visayas - Oton
Visayas - Tagbilaran City
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For any complaint or concern, the client may visit our branch or our BDO Consumer Assistance Management System online at https://www.bdo.com.ph/consumer-assistance. The client agrees and understands that BDO shall take actions within 7 to 10 banking days from receipt of complete information and relevant documents in hard copies or electronic form from the client. For complaints/concerns requiring more time to investigate and resolve, BDO will accordingly advise the client including the progress thereof.
BDO Corporate Center:
7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000
BDO Contact Center:
Hotline: (+632) 8888-0000
Outside Metro Manila
(PLDT/Globelines): #8888-0000
(For landline only, press # followed by 8888-0000)
International Toll-Free:
Send a message to this channel for account-related concerns.
For scams, fraud, or lost/stolen cards, call the BDO Customer Contact Center at (02) 8888-0000. To report phishing attempts, email us at reportphish@bdo.com.ph.