Request for Confirmation of Cover (CoC)

 
To request for Confirmation of Cover (CoC), you can choose any of the following options: 
 
  1. Email the following to Travel.NAC@starrcompanies.com with the subject: FREE Travel Insurance-Request for CoC
    • Complete cardholder name and eligible companions (if any)
    • Type of BDO Credit Card
    • Travel Dates
    • Destination/s    
       
  2. Call BDO Insure Contact Center at (+632) 8838-2364

Frequently Asked Questions

All Active Principal and Supplementary cardholders of BDO Gold and Elite Credit Cards (Gold Mastercard, Visa Gold, JCB Gold, American Express Cashback, American Express Explorer, American Express Gold Card, Gold UnionPay, Diners Club International, Visa Signature, Platinum Mastercard, Visa Platinum, American Express Platinum, Platinum Card by American Express and World Elite Mastercard) are qualified to get a FREE Family Travel Insurance. 

Qualified Cardholder automatically gets FREE Travel Insurance when he/she uses his Qualified Card to pay for his/her travel tickets. 

• Up to P10 Million Travel Insurance for BDO Gold Credit Cards
• Up to P20 Million Travel Insurance for BDO Elite Credit Cards
• Up to USD 2 Million Travel Insurance for World Elite Mastercard and Platinum Card by American Express 

Yes, family members can be included. Family Members may include the Cardholder’s legal spouse (aged 18 to 80) and dependent children (aged 6 weeks to 18 years) travelling with or accompanied by the Cardholder or Cardholder’s legal spouse. The number of dependent children is subject to a maximum of eight (8) children per trip. 

Yes, to request for Confirmation of Cover you can:

  1. Email request and send the following details to Travel.NAC@starrcompanies.com with the subject: FREE Travel Insurance - Request for COC.
    • Complete cardholder name and eligible companions (if any)
    • Type of BDO Credit Card
    • Travel Dates
    • Destination/s
       
  2. Call BDO Insure Contact Center at (+632) 8838-2364.

You can submit your claims quickly and easily via online. File now.

Group Travel Insurance Policy Terms and Conditions apply.
Group Travel Insurance is underwritten by Starr International Insurance and brokered by BDO Insurance and Reinsurance Brokers, Inc.

Contact us

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BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

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BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)
 

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

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callcenter@bdo.com.ph

This channel is dedicated to handling online banking enrollment and/or updating of registered online banking contact information of overseas clients. For phishing reports, please send the email to reportphish@bdo.com.ph.