Finding ways for you

Branch and Mobile Machine Schedules

More branches have re-opened, and mobile ATMs are rolling to venues near you.

 

 

Announcements and Advisories

Service Advisory (as of January 6, 2022)

We continue facing challenges brought about by the pandemic. We are now working with reduced manpower as we are experiencing the impact of COVID-19 on our people with quarantine and isolation requirements.

 

Please bear with us as there may be some delays in the services you have come to expect from BDO.

 

Rest assured that we remain committed to continue providing services to clients as best we can.

 

Thank you for your understanding.

 

ATM Fees

ATM withdrawals and balance inquiries remain free-of-charge for BDO customers in over 4,000 BDO ATMs nationwide.

 

The banking industry has started to implement the Acquirer-Based Fee Charging (ABFC) model, which is a market-based pricing standard required by the Bangko Sentral ng Pilipinas (BSP).  

 

It mainly promotes transparency by showing cardholders how much a bank charges them with every use of its ATM if they are non-customers.  

 

This new fee-charging scheme will not affect BDO depositors or cardholders when transacting through BDO ATMs. BDO customers will continue to enjoy ATM withdrawal and balance inquiry services for free from over 4,400 BDO and BDO Network Bank ATMs that are strategically located all over the country and accessible 24/7.  

 

Meanwhile, non-BDO customers who wish to avail of the said benefit may click here to learn how they can open a BDO account. 

 

Branch Transactions

  • Over-the-counter bills payment and cash pick-up of remittances resume with no cut-offs.

 

 

 

 

Service & Operation Advisories

Treasury Services

BDO Securities Advisory

Cash Management Services

Trust and Investments

Credit Card Promo Advisory

Loan Services Advisory

BDO Capital Advisory

 

Private Banking

For Private Bank clients, please contact your Relationship Managers for your investment and banking needs.

 

Remittance Services

BDO Remit is committed to delivering uninterrupted service to its clients anywhere in the world.

Click here to view the opening hours of BDO Remit offices abroad.

You may also remit online, 24/7, via BDO Remit partners’ website or mobile app. Check this link for the complete list of BDO Remit partners worldwide.
 

Call-in Branch Assistance

If your branch is still closed, our Customer Service Officers will be available to assist you with your branch transactions.

(Metro Manila)

  • Dial 8631-8000
  • Press 1 for Philippines
  • Then press 5 for Branch Banking Services

For your other bills payment and banking needs, we highly encourage you to use BDO ATMs, Online Banking and Mobile Banking.

 

Thank you for your understanding.

 

Branch Operating Hours*

  • Mondays to Fridays:
    Select branches nationwide will be open until 4:00pm

  • Saturdays:
    Select mall branches will be open until 4:00pm

(*subject to change)

 

ATM on Wheels Schedule

Use our ATM on Wheels to withdraw cash, pay your bills, send money to BDO accounts, and buy prepaid mobile load.

 

Here is the schedule for the month of May to June 2022:

May 10 - 13: BDO EDSA-Pasay Branch
Address: 507 EDSA cor. B. Garcia St., 1300 Pasay City

May 16 - 20: BDO Novaliches Branch
Address: 1016 Quirino Highway Town Proper, Barangay Sta. Monica , Novaliches, Quezon City

May 23 - 27: BDO Marulas-McArthur Highway Branch
Address: Lot 16 & 17 McArthur Highway, Valenzuela City

May 30 - June 3: BDO Caloocan-A. Mabini Branch
Address: G/F Corazon Bldg., 432 A. Mabini St. Poblacion, Caloocan City

 

Watch out for updates on where the ATM on Wheels will be rolling next!

 

Bank Safely from Home

Your safety is still our first priority. Avail of banking services at the comfort of home.
 

 

 

Follow these How-to guides and bank safely from home

> How to Sign Up
> How to Send Money to a BDO Account
> How to Send Money to Other Banks
> How to Send Money via Cash Pickup at Any BDO Branch or Partner
> How to Pay Bills
> How to Manage Accounts

> How to Update Profile and Contact Info

 

Finding Ways as One Nation

We've seen a lot of heroism during this pandemic. From health workers to soldiers and police at checkpoints; to essential workers in transportation, food service, and supermarket crews; to many Filipinos staying at home to protect themselves and finding ways to share their blessings to others.

 

Here’s our video tribute to everyday heroes this Independence Day.