Motor Claims Quick Guide

Simply report the incident and have your documents ready – and we'll take care of the rest!

We work for you. We work for your claim. 

Send your claim requests to bdoi-claims@bdo.com.ph or bdo-insure@bdo.com.ph 

BDO Insure Claims Process

IMPORTANT REMINDER FOR SUBMISSION OF DOCUMENTS: This should not be construed as an admission of liability on the part of the insurer, this is merely a request to gather information that might be their basis in evaluating the claim. The insurer reserves the right to request for additional documents and/or information when the need arises

Motor Claim Requirements

Your guide to a fast, hassle-free claims process.

  1. Repair Estimate
  2. Pictures showing the damage portion and plate number of the vehicle
  3. Photocopy of Certificate of Registration and Current Official Receipt
  4. Photocopy of Drivers ID License and Official Receipt
  5. Police Report (required for Theft and complicated case) or
  6. Notarized Affidavit (Self accident only with no adverse party)

  1. Repair Estimate
  2. Pictures showing the damage portion and plate number of the vehicle
  3. Photocopy of Certificate of Registration and Current Official Receipt
  4. Photocopy of Drivers ID License and Official Receipt
  5. Certificate of No Claim (from TP's insurance) or Affidavit of No comprehensive insurance (If no insurance)

  1. Repair Estimate
  2. Pictures showing the damage portion / item
  3. Details of Owner with Contact numbers
  4. Proof of Ownership

The CTPL policy will respond first and any excess w/c will not be covered, the Excess Bodily Injury Cover of the Comprehensive Policy will respond.

  1. Medical Certificate
  2. Official Receipt
  3. Signed release of claim and affidavit of desistance
  4. I.D. of claimant

Contact us

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BDO Insure Head Office

43/F - 44/F BDO Corporate Center Ortigas, 12 ADB Avenue, Ortigas Center, 1550, Mandaluyong City

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BDO Insure Contact Center

(+632) 8838-BDOI or 8838-2364

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bdo-insure@bdo.com.ph 

You can also send us a message here.

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Domestic Toll-Free   

1800-10-8382364

BDO Insure is a registered trademark of BDO Insurance and Reinsurance Brokers, Inc. (formerly BDO Insurance Brokers, Inc.), an insurance and reinsurance broker licensed and supervised by the Insurance Commission of the Philippines (www.insurance.gov.ph) with Insurance Broker License No.: IB-13-2022-R, HMO Broker License No.:HMOB-01-2023-O, and Reinsurance Broker License No.: RB-03-2024-O. The BDO Insure trademarks are owned by BDO Insurance and Reinsurance Brokers, Inc.