BDO Life reminds its clients and the public to conduct insurance transactions only with authorized and duly licensed professionals. This ensures that your insurance policies are valid, safe, and protected.

Always take time to verify the credentials of any insurance agent before engaging in business.

All BDO Life financial advisors are properly trained and fully licensed, in line with industry standards and regulatory requirements. If you are approached by anyone offering BDO Life products outside of our BDO branches, you may verify our financial advisor's credentials on our company website or at ic.gov.ph.

For concerns or inquiries, you may email we-care@bdolife.com.ph, call our Customer Care Hotline at (+632) 8800-0555, PLDT Toll-Free No. 1800-1888-6603, or visit the BDO branch nearest you. 

You may also seek assistance from the Insurance Commission through publicassistance@insurance.gov.ph or (+632) 8523-8461 to 70, local 127/103.