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UnionPay Concierge Services

The Concierge provider of UnionPay is AXA Partners.It provides a comprehensive range of high-end benefits for Diamond UnionPay Cardholders wherever they are and whenever they need it.

The Concierge Service is available to assist you with your special requirements in medical, travel, entertainment and shopping.

For assistance,you may call the 24/7 hotlines below:

• 1800-1118-0012 (PLDT)
• 1800-8441-0931 (GLOBE)
• +1-408-351-0766 (OVERSEAS CALL)

Email: upi.philippines@axa-assistance.com.cn

Click here for more details.

EasyPay Installment
You can now spend for all the appliances, furniture, gadgets, jewelry or clothes you want without worry. The EasyPay Installment Program allows you to purchase items on installment from over 17,000 online and in-store partners nationwide. Pay in light and easy 3, 6, 9, 12, 18, 24 and 36 monthly installments for a minimum single purchase of P3,000*.

Avail EasyPay Installment through any of the following:

• 0% Interest on Installment*

• Easy and affordable monthly add-on rates
  Plus, take advantage of special extended installment terms when you Buy Now Pay Later and enjoy exclusive discounts and latest offers during special promo dates.
  *Minimum installment purchase amount may vary per partner merchant.
  **Merchants have sole discretion on the terms /items applicable for 0% Interest on Installment.

• Other EasyPay Installment Options

  • Balance Transfer
    Transfer your other card balances to your BDO Credit Card and pay it on installment with low monthly add-on rate. Apply online via www.bdo.com.ph/balance-transfer.

  • EasyPay Cash
    Reimburse your Official Receipts (ORs) back to cash worth at least Php5,000 at affordable installment plans.

  • EasyPay Convert
    You can convert single-receipt purchases of at least Php3,000 or USD200 to installment using your BDO Credit Card. Easily apply online via www.bdo.com.ph/easypay-convert or call (02) 8631-8000.

    Note: Cash Advance, any transaction associated with Gambling, any Money Transfer or similar cash transaction, and any other BDO installment transactions like Absolutely 0% Interest, EasyPay Regular Installment, etc. are not qualified for EasyPay Convert.

BDO Deals
Get discounts and freebies, perks and privileges, just by using your BDO Credit Card at our in-store and online partners. Whether you’re shopping, dining, traveling or simply relaxing, use your BDO Credit Card and you’ll surely be delighted!

Treats
Spend Anywhere ONLINE or IN-STORE with your BDO Credit Card and get treats on top of the Peso Points you earn.

• Charge on Demand
  Don’t worry about your bills when going out of town or vacation. Just pay your bills online and charge to your BDO Credit Card. Log on to www.bdo.com.ph or call 8631-8000, or go directly to the biller’s website or mobile app.

• Auto Charge
  Too many bills to pay? Too many due dates to remember? Pay your bills the fast and convenient way with BDO’s Auto Charge. This facility allows you to enroll multiple utility bills to your BDO Credit Card for automatic bills payment so you only have one due date to remember. To learn more, click here.

24-hour Customer Service
For your Customer Service needs, just call the 24-hour BDO Customer Contact Center at 8631-8000 or 1-800-10-6318000 (Domestic Toll Free).

Payment Channels

• BDO Branch Counters – cash or check payments are accepted at any branch

• BDO Online Banking* – transact anytime, anywhere in the world, through www.bdo.com.ph

• BDO Phone Banking* - access your BDO account to pay for your card using any touch-tone phone. Just call 8631-8000.

• SM Bills Payment Counters – pay for your card through SM Bills Payment.
  *Enrolment of your BDO account is required to avail of this payment facility.

Worldwide Acceptance
BDO UnionPay Credit Cards are accepted worldwide wherever UnionPay cards are recognized.

Documentary Requirements
A. Applicants with Existing Credit Cards
Photocopy of the following:

1. Credit card charge slip (not more than 30 days old from transaction date) or latest credit card statement of account
2. Front of existing credit card
3. Front and back of valid ID with signature and photo, issued and signed by an official authority: Passport, Driver's License, Professional Regulations Commission (PRC) ID, National Bureau of Investigation (NBI) Clearance, Police Clearance, Postal ID, Voter's ID, Barangay Certification, Government Service Insurance System (GSIS) E-Card, Social Security System (SSS) Card, TIN ID, Alien Certification of Registration or Immigrant Certificate of Registration, Government Office (e.g. Armed Forces of the Philippines (AFP), Home Development Mutual Fund (HDMF) IDs and other valid IDs issued by the Government and its instrumentalities
4. Photocopy of your latest BIR Form 2316 signed by employer's authorized representative (for employed) or photocopy of latest ITR and W4 with BIR stamp (for self-employed)

1. Proof of Income
   1. For Employed (Required):
      • Photocopy of latest BIR Form 2316 signed by employer's authorized representative AND one of the following:
        • Original copy of Certificate of Employment and Income (COEI) indicating status, length of service, and compensation breakdown
        • Photocopy of latest full month payslip
   2. For Self-Employed (Required):
      • Photocopy of Registration of Business Name
        • For Single Proprietorship issued by DTI
        • For Partnership/Corporation issued by SEC
      • Photocopy of latest ITR and W4 with BIT/Bank Stamp
        • Audited Financial Statements for the last 2 years; OR
        • Bank Statements for the last 3 months
2. Proof of Identification
   (Please refer to the list of Government issued IDs in item no. 3, under A. For Applicants with Existing Credit Card/s)

For Foreigners

1. Copy of Employment Contract or Certificate of Employment
2. Letter from Embassy (if Embassy Official)
3. Submit photocopy of ANY ONE of the following:
   • Valid Passport with Resident Visa
   • Work Permit and Valid Visa
   • Special Investor's Resident Visa and Visa's Philippine Economic Zone Authority or Visa with EO226
   • ACR or ICR or ACR-1

To apply for a BDO Diamond UnionPay Credit Card, call the BDO Customer Contact Center 8631-8000, Domestic Toll-Free at 1-800-10-6318000 (PLDT) or 1-800-3-6318000 (DIGITEL)