Loan Services
Update Client Information
Document Request
Certificate of Registration
Promissory note with Chattel Mortgage
Payment Details
Call Contact Center at (02) 8631-8000 to request for computation of accrued interest payable prior to change.
Processing Time is 2 banking days.
Submit Customer Request Form at any BDO branch.
Release of Collateral
Once you received a notification that your documents are ready for release, simply set an appointment by clicking on the ONLINE SCHEDULER.
• Set your preferred date and time of claim from Mondays to Fridays between 9:00am to 3:00pm (except Holidays).
• Choose the BDO Office / Pick Up Locations depending on your mailing address on record.
If mailing address on record is within:
Caloocan, Valenzuela, Malabon, Navotas, Quezon City,
Marikina, San Juan, Mandaluyong, Pasig, Rizal
Select BDO CORPORATE CENTER ORTIGAS
7/F 12 ADB Avenue, Ortigas Center, Mandaluyong City
If mailing address on record is within:
Manila, Makati, Pasay, Pateros, Taguig, Paranaque,
Las Pinas, Muntinlupa
Select BDO CORPORATE CENTER MAKATI
2/F 7899 Makati Avenue corner H.V. Dela Costa St., Makati City
• Prepare all requirements for the release of collateral. Check below for the list of complete requirements to be presented;
• For Individual / Sole Borrower
• For Two (2) or more borrowers / mortgagors
• For Corporation
• Email or fax a copy of valid IDs (with 3 specimen signatures) of the Claimant/s (Borrower/s / Registered Owner/s and/or Authorized Representative) for advance validation. Original copies to be presented upon claiming of the collateral documents.
Email Address: lad-cbg-scu-ho@bdo.com.ph
FAX NO: 8654-7974
