Update Client Information

Update Client Information


Document Request

Loan Documents

Certificate of Registration
Promissory note with Chattel Mortgage

Request Online

Amortization Schedule
Full Payment computation


Payment Details

Mode of Payment (ADA / PDC)

Submit the following at your branch of account:

Customer Request Form

Auto Debit Arrangement Form

Due Date

Call Contact Center at (02) 8631-8000 to request for computation of accrued interest payable prior to change.
Processing Time is 2 banking days.

Submit Customer Request Form at any BDO branch.


Release of Collateral

Release of Collateral

Please ensure the following prior to setting appointment.
1. You are fully paid on your loan (accounts receivable inclusive).
2. You have been notified on the availability of your collateral documents.
3. You are ready with all the requirements needed for the Release of collateral.

List of Requirements

Time: Monday to Friday, 9:00am to 4:00pm


For Metro Manila
LAD-CLG Securities Custodianship Unit
30th Floor BDO Corporate Center Ortigas
12 ADB Avenue, Ortigas Center, Mandaluyong City
(beside Podium Mall)

For BDO Provincial Business Centers:
Please click here.

To set an appointment, please click here (Online Form)

Note: Kindly send a scanned / faxed copy of valid IDs (with 3 specimen signatures) of the Claimant/s (Borrower/s / Registered Owner/s and/or Authorized Representative) for advance validation. Original to be presented upon claiming of the collateral documents.

Email Address:
FAX NO: 8654-7974

Apply Now

Apply Online


For Inquiries

Provide contact details

Call BDO Customer Center at (02) 8631-8000 Text BDOLOANS to 22256