Loan Services
Update Client Information
Document Request
Certificate of Registration
Promissory note with Chattel Mortgage
Payment Details
Call Contact Center at (02) 8631-8000 to request for computation of accrued interest payable prior to change.
Processing Time is 2 banking days.
Submit Customer Request Form at any BDO branch.
Release of Collateral
Please ensure the following prior to setting appointment.
1. You are fully paid on your loan (accounts receivable inclusive).
2. You have been notified on the availability of your collateral documents.
3. You are ready with all the requirements needed for the Release of collateral.
List of Requirements
INDIVIDUAL / SINGLE BORROWER
TWO (2) OR MORE BORROWERS/MORTGAGORS
CORPORATION
Time: Monday to Friday, 9:00am to 4:00pm
Location:
For Metro Manila
LAD-CLG Securities Custodianship Unit
30th Floor BDO Corporate Center Ortigas
12 ADB Avenue, Ortigas Center, Mandaluyong City
(beside Podium Mall)
For BDO Provincial Business Centers:
Please click here.
To set an appointment, please click here (Online Form)
Note: Kindly send a scanned / faxed copy of valid IDs (with 3 specimen signatures) of the Claimant/s (Borrower/s / Registered Owner/s and/or Authorized Representative) for advance validation. Original to be presented upon claiming of the collateral documents.
Email Address: 
FAX NO: 8654-7974
Apply Now
For Inquiries
Call BDO Customer Center at (02) 8631-8000 Text BDOLOANS to 22256