Search Frequently Asked Questions

Title

What happens if credit transaction exceeds the Php100 thousand monthly combined load limit? Will I be allowed partial loading in case of available monthly load credits?

Body

The credit transaction will be rejected and no partial amount will be processed. The combined limit will be reset on a customer's first load transaction for the next month.

Illustration: Customer A has five (5 Rejected - Greater than Card Max Bal) cash cards

 

 

 

 







Transaction Date

Cash Card #

1,4,5 : 10-K

2,3 : 25-K

Type of Transaction

Amount

(Php)

Status

Monthly combined load limit (Php)

(As of transaction date)

01 Apr 2013

Cash Card 1

Over-The-Counter reload

15,000.00

Successful

15,000.00

07 Apr 2013

Cash Card 2

Internet banking reload

9,000.00

Successful

24,000.00

09 Apr 2013

Cash Card 3

Phone banking reload

25,000.00

Successful

49,000.00

13 Apr 2013

Cash Card 4

Over-The-Counter reload

10,000.00

Successful

59,000.00

20 Apr 2013

Cash Card 4

Over-The-Counter reload

15,000.00

Successful

74,000.00

22 Apr 2013

Cash Card 5

Phone banking reload

10,000.00

Successful

84,000.00

25 Apr 2013

Cash Card 3

Over-The-Counter reload

1,000.00

Rejected – Greater than Card Max Bal)

84,000.00

25 Apr 2013

Cash Card 5

Internet banking reload

15,000.00

Successful

99,000.00

28 Apr 2013

Cash Card 1

Phone banking reload

5,000.00

Rejected – Above monthly load limit

99,000.00

29 Apr 2013

Cash Card 2

Internet banking reload

1,000.00

 

Successful

100,000.00

07 May 2013

Cash Card 1

Over-The-Counter reload

2,500

Successful

2,500.00