FAQs

 

Do I need to register to send money remittance to the Philippines?

Yes, you need to register first.

How do I become a member of BDO Remit Japan?

You need to register to BDO Remit Japan's remittance service by signing up our Remittance Agreement Form and Terms and Conditions to be a member. Forms are available via download at our website. You may also get directly from BDO Remit Japan's office or call us to request for a copy, which could be sent to your home address. For inquiries, you may email , visit our Shinjuku office or call telephone no. 080-0222-1185.


For more information on how to register, click here

What are the requirements for registration?

Submit to BDO Remit Japan the signed Remittance Agreement Form , a copy of your valid ID and your 12-digit government issued 'My Number'.

For Filipinos & Foreign nationals: Residence Card
For Japanese citizens: Driver's License/ Health Insurance Card/ Passport

For more information on how to register, click here

When can I start sending money/remittance to the Philippines?

You will receive a Welcome Letter from BDO Remit Japan after your successful registration. Upon receipt of the membership confirmation, you may now start sending remittances to your loved ones in the Philippines. You may also visit our office to register and remit over the counter.

Where can I send money to BDO Remit Japan?

Visit BDO Remit Japan office in Zenken Plaza II, Nishi-Shinjuku 1-3-13 Shinjuku-ku, Tokyo, 160-0023 Japan and remit money through the assistance of a customer service associate.


You may also transfer funds to BDO Remit Japan bank accounts via any branch or ATM of our partner banks, namely, Japan Post Bank, Sumitomo Mitsui Banking Corporation (SMBC) and Bank of Tokyo-Mitsubishi UFJ (BTMU).


You may also send money through BDO Remit partners across Japan, namely, iRemit, Japan Remit Finance and UAE Exchange.


Click here for more information on how to send remittance.

What are the different services that the remitter can avail?
  1. Credit to BDO Account – Remittances may be credited to a BDO Peso or Dollar account of the beneficiary maintained at any BDO Branch. Visit https://www.bdo.com.ph/personal/remittance-services/credit-bdo-kabayan-savings-account for more details.
  2. Cash Pick-up – Remittances may be conveniently claimed at accredited payout locations. Claim Peso or USD transactions at any BDO branch, The SM Store, SM Business Services and SM Global Pinoy Centers. Claim Peso transactions at Rural Bank partners, Palawan Pawnshops & RD Pawnshops. Click here for more info.
  3. Food Remittance – An alternative to cash remittances, remitters may also choose from various Jollibee and Max’s meal packages and have these delivered to their beneficiaries in the Philippines. Visit https://www.bdo.com.ph/personal/remittance-services/food-remittance-service to know more.
  4. Bills Payment - a bills payment facility, which will allow an OFW to remit funds directly from abroad to pay his real estate & loan amortizations, credit card bills etc. in the Philippines. Log on to https://www.bdo.com.ph/personal/remittance-services/bdo-kabayan-bills-bayad for more details.
  5. Cash Door-to-Door (account to cash) – Clients could receive their peso remittances right in their doorsteps through BDO’s Door to Door delivery service. Click here for more info.
  6. Credit to Other Banks – Clients who maintain a Peso or USD account with other local banks could have their remittances credited to their account.
What are the fees or charges for sending money to the Philippines?

  • Transaction Limit - ¥ 1,000,000 per day and ¥12,000,000 per calendar year
  • Remittance Cancellation Charges - ¥ 1,000
What is the SMS Alert Service?

Beneficiaries will receive a FREE SMS alert for the following remittance transactions:

  1. Paid Credit to BDO Account remittances.
  2. Cash Pick-up Remittances that are ready for pick-up (except for Cebuana & MLhuillier)

To receive SMS alerts, the remitter should provide the beneficiary's correct mobile number.

 

How do I check the status of my remittance?