Update Client Information

Update Client Information


Document Request

Loan Documents

Transfer Certificate of Title
Condominium Certificate Title
Loan Agreement
Disclosure Statement

Request Online

Amortization Schedule
Full Payment computation


Payment Details

Mode of Payment (ADA / PDC)

Submit the following at your branch of account:

Customer Request Form

Auto Debit Arrangement Form

Due Date

Call Contact Center at (02) 8631-8000 to request for computation of accrued interest payable prior to change.
Processing Time is 2 banking days.

Submit Customer Request Form at any BDO branch.



Submission of Endorsed Life Insurance Policy

Submission of Endorsed Life Insurance Policy

Submit the following at any BDO branch:

Customer Request Form

Photocopy of Life Insurance policy, endorsed to BDO Unibank, Inc.

Letter of Undertaking
(applicable only if insurance is not yet fully paid; should be signed by all borrowers)


Amendment of Terms


Submit the following requirements at any BDO branch:

Customer Request Form


Submit the following requirements at any BDO branch:


1. Customer Request Form

2. Updated Real Estate Tax Receipts and Tax Declaration

3. Proof of income


Partial Payment computation

Partial Payment computation
  1. For full application to principal balance, partial payment must made on due date in addition to monthly amortization.
  2. If due date falls on a weekend / holiday, partial payment should be made on the last banking day before the due date.
  3. For timely posting of your payment provide the amount, date and branch paid.


Request Online


Release of Collateral

Release of Collateral

Please ensure the following prior to setting appointment.
1. You are fully paid on your loan (accounts receivable inclusive).
2. You have been notified on the availability of your collateral documents.
3. You are ready with all the requirements needed for the Release of collateral.

List of Requirements

Time: Monday to Friday, 9:00am to 4:00pm


For Metro Manila
LAD-CLG Securities Custodianship Unit
30th Floor BDO Corporate Center Ortigas
12 ADB Avenue, Ortigas Center, Mandaluyong City
(beside Podium Mall)

For BDO Provincial Business Centers:
Please click here.

To set an appointment, please click here (Online Form)

Note: Kindly send a scanned / faxed copy of valid IDs (with 3 specimen signatures) of the Claimant/s (Borrower/s / Registered Owner/s and/or Authorized Representative) for advance validation. Original to be presented upon claiming of the collateral documents.

Email Address:
FAX NO: 8654-7974

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Apply Online


For Inquiries

Provide contact details Call BDO Customer Center at (02) 8631-8000 Text BDOLOANS to 225678