BDO supports BSP's Financial Consumer Protection Program

In compliance with Circular 857 on Financial Consumer Protection of the Bangko Sentral ng Pilipinas, BDO has established a Consumer Assistance Management System to readily assist our customers' needs and concerns across all channels of the Bank.

We recognize that financial literacy and inclusion begins with responsive customer service. We are also committed to protecting our customers' rights as consumers of financial products and services.  

For concerns, please visit your branch of account, call the BDO Customer Contact Center (click here)

Click here to learn more about BDO's Consumer Assistance Management System.