BDO supports BSP's Financial Consumer Protection Program

In compliance with Circular 857, as amended by Circular 1048, on Financial Consumer Protection of the Bangko Sentral ng Pilipinas, BDO has established a Consumer Assistance Management System to readily assist our customers' needs and concerns across all channels of the Bank.


We recognize that financial literacy and inclusion begins with responsive customer service. We are also committed to protecting our customers' rights as consumers of financial products and services.


For concerns, please visit your branch of account, email or call Contact Center at:


Metro Manila: (+632)8 631-8000

Domestic Toll-Free Nos: 1800-10-631-8000 (PLDT)



1800-3-631-8000 (Digitel)

1800-5-631-8000 (Bayantel)

1800-8-631-8000 (Globelines)

International Toll-Free Nos.: IAC +800-8-631-8000



Click here to learn more about BDO's Consumer Assistance Management System.