Dispute Form
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- Please complete all required fields (marked with *)
- For lost or stolen cards or online banking transaction issues, CALL US IMMEDIATELY at (02) 8888-0000 for account blocking and card replacement.
- For unsuccessful/incorrect Instapay transactions, monitor both source and destination accounts for reversal or posting WITHIN 3 BANKING DAYS from transaction date. No need to fill out the dispute form.
- For dispute follow-ups, kindly call our contact center at (02) 8888-0000 . We’re happy to assist!
