Card Activation

Credit Card Activation

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Please be advised that Card Activation via this form is currently undergoing maintenance.

As an alternative, you may also activate your card through the following channels:

1. Via BDO Pay* or BDO Online
Login > Select inactive card from the dashboard> Tap Activate Card

*Please link your inactive card to the app before activating

2. Via SMS
Text ACTIVATE first/middle/last name/last 4 digits of the card to 225678.

Example: ACTIVATE Juan/Reyes/Dela Cruz/1234

Exit Form

Contact us

BDO Corporate Center:

7899 Makati Avenue Makati City 0726, Philippines Trunkline: (+632) 8840-7000

BDO Contact Center:

Hotline: (+632) 8888-0000

Outside Metro Manila

(PLDT/Globelines): #8888-0000

(For landline only, press # followed by 8888-0000)

International Toll-Free:

(IAC)+800-8-CALLBDO (2255-236)

(See list of IAC here)

callcenter@bdo.com.ph

Send a message to this channel for account-related concerns.

For scams, fraud, or lost/stolen cards, call the BDO Customer Contact Center at (02) 8888-0000. To report phishing attempts, email us at reportphish@bdo.com.ph.

You have been inactive for a while.

For your security, this session will automatically expire if there is no activity within one minute.

Press OK to extend your session.

You have exceeded the number of invalid attempts.

Please try again after 24 hours.

You can also activate your card through SMS by texting ACTIVATE<space>first name/middle name/last name/last 4 digits of the card to 225678.

Ex. ACTIVATE Juan/Santos/Dela Cruz/1234

Your session has expired due to inactivity.

Any unsaved changes have been lost.

You have exceeded the number of invalid attempts.

Please try again after 24 hours.

You can also activate your card through SMS by texting ACTIVATE<space>first name/middle name/last name/last 4 digits of the card to 225678.

Ex. ACTIVATE Juan/Santos/Dela Cruz/1234

We are unable to process your card activation request at this time.

Please try again later.

You have exceeded the number of invalid attempts.

Please try again after 24 hours.

You can also activate your card through SMS by texting ACTIVATE<space>first name/middle name/last name/last 4 digits of the card to 225678.

Ex. ACTIVATE Juan/Santos/Dela Cruz/1234

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