Contact Us

This page is for BDO Unibank Hong Kong Branch feedback/inquiries only.

You may reach BDO Unibank Philippines through bdo.com.ph/contact-us

 

Please note: When completing this form, do not provide any personal identification information such as your passport identification number, social security number, tax identification number or address.

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Address

G/F, Euro Trade Centre,

13-14 Connaught Road

Central, Hong Kong
 

Banking Hours

Monday - Friday: 9:00 AM - 4:00 PM

Closed on Saturday, Sunday and Public Holidays

 

Cut-Off Time for Counter Service

Remittance Application: 12:00pm

Cheque Deposit: 4:00 PM

Cash Deposit / Withdrawal: 4:00 PM

 

Branch Personnel

 

James Mak

Operations Head

mak.james@bdoub.com.hk

(852) 2901-0221

 

Amy Jane Hao

Customer Services Head

hao.ami@bdoub.com.hk

(852) 2901-0203

 

General Inquiries:

(852) 2901-0223

(852) 2901-0233

(852) 2901-0237

(852) 2901-0228

Closed on Saturday, Sunday and Public Holidays
 

 

Provide Feedback

BDO is committed to providing a high standard of service to every customer at all times. If you have a complaint about any aspect of our service we would like to hear from you. Your comments are important to us as they allow us to enhance our customer care. We undertake to deal with your complaint fairly and effectively.

 

Please kindly refer to our Customer Complaint Handling Leaflet for more information on our complaint handling procedures.

 

We look forward to serving you better in the future.

 

 

 
 
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