BDO Unibank Hong Kong Branch Contact Us Form

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Banking Hours 
Monday - Friday: 9:00 AM - 4:00 PM
Closed on Saturday, Sunday, and Public Holidays


Cut-Off Time for Counter Service
Remittance Application: 10:30 AM
Cheque Deposit: 1:00 PM
Cash Deposit / Withdrawal: 4:00 PM


Submissions are managed by BDO Hong Kong. For requests or concerns with BDO Unibank in the Philippines, please visit any branch nearest you, or contact us thru our 24x7 hotline (+632) 86318-000 or email us via



Branch Personnel

Operations Head
(+852) 2901-0221


Customer Services Head
(+852) 2901-0203

Provide Feedback

BDO is commited to providing a high standard of service to every customer at all times. If you have a complaint about any aspect of our service, we would like to hear from you. 

Your comments are important to us as they allow us to enhance our customer care. We undertake to deal with your complaint fairly and effectively.
Please refer to our Customer Complaint Handling Leaflet for more information on our complaint handling procedures. 

We look forward to serving you better in the future. 

BDO Unibank, Inc., Hong Kong Branch is incorporated in the Philippines with limited liability and is regulated by the BSP and the Hong Kong Monetary Authority. It operates as a full-service branch of BDO Unibank, Inc. For inquiries, you may contact us at (+852) 2868-0323 or email us via For any complaints, please call us at (+852) 2901-0234, (+852) 2901-0222, (+852) 2901-0202 or email us via