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Banking Hours
Monday - Friday: 9:00am - 4:00pm
Closed on Saturday, Sunday, and Public Holidays
Cut-Off Time for Counter Service
Remittance Application: 10:30am
Cheque Deposit: 2:00pm
Cash Deposit / Withdrawal: 4:00pm
Submissions are managed by BDO Hong Kong. For requests or concerns with BDO Unibank in the Philippines, please visit any branch nearest you, or contact us thru our 24/7 hotline (+632) 8888-0000 or email us via callcenter@bdo.com.ph.
BDO is commited to providing a high standard of service to every customer at all times. If you have a complaint about any aspect of our service, we would like to hear from you. Your comments are important to us as they allow us to enhance our customer care. We undertake to deal with your complaint fairly and effectively.
Please refer to our Customer Complaint Handling Leaflet for more information on our complaint handling procedures.
We look forward to serving you better in the future.
BDO Unibank, Inc., Hong Kong Branch is incorporated in the Philippines with limited liability and is regulated by the BSP and the Hong Kong Monetary Authority. It operates as a full-service branch of BDO Unibank, Inc. For inquiries, you may contact us at (+852) 2901-0223, (+852) 2901-0233, (+852) 2901-0237, (+852) 2901-0228, or email us via customerservice@bdoub.com.hk. For any complaints, email us via compliance@bdoub.com.hk.