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What type of Phone Banking security do you provide your customers?

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Using the current security technologies and processes, BDO assures its clients of the confidentiality and privacy of their phone banking sessions. BDO  Phone Banking security uses:

  • Authentication - Ensures that only authorized users can access BDO Phone Banking system by verifying the identity of the user
  • Authentication Details - Enrollees will have a unique Phone Banking ID and Telephone PIN (TPIN)
  • Encryption - Converts data on the system to a format that is unreadable by anyone who does not have the proper authorization

Other Security Parameters - Requires prior enrollment to the system, enrollment of Other Person’s Accounts for Fund Transfer, enrollment of Billers / Merchants for Bills Payment, and enrollment of Mobile Numbers for reloads..