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What type of Phone Banking security do you provide your customers?


Using the current security technologies and processes, BDO assures its clients of the confidentiality and privacy of their phone banking sessions. BDO  Phone Banking security uses:

  • Authentication - Ensures that only authorized users can access BDO Phone Banking system by verifying the identity of the user
  • Authentication Details - Enrollees will have a unique Phone Banking ID and Telephone PIN (TPIN)
  • Encryption - Converts data on the system to a format that is unreadable by anyone who does not have the proper authorization

Other Security Parameters - Requires prior enrollment to the system, enrollment of Other Person’s Accounts for Fund Transfer, enrollment of Billers / Merchants for Bills Payment, and enrollment of Mobile Numbers for reloads..