Credit Card Promos

 

Convenience and Protection
Validity Period: April 1, 2019 to March 31, 2020
Qualified Cards: BDO World Elite Mastercard Credit Card

 

Offer:
Your BDO World Elite Mastercard gives you confidence and security every time you shop. Purchase Protection against theft or damage, Extended Warranty up to one full year and Wallet Protection in the event of theft or loss.

 

Summary of Cover:

Insurance Coverage:

Maximum Benefit Amount (USD):

Purchase Protection

Per occurrence: 3,000

Per aggregate: 20,000

Extended Warranty

Per occurrence: 500

Per aggregate: 2,000

Wallet Protection

Per occurrence: 500

Per aggregate: 500

 

Purchase Protection Insurance Terms and Conditions:

SECTION I GENERAL DEFINITIONS

Terms with a specific meaning are defined below and have this meaning wherever they appear with an initial capital letter.

Accidental Damage: items that can no longer perform the function they were intended for due to broken parts or material or structural failures due to an accident.

Annual Aggregate Limit: the maximum amount of benefit per Cardholder available under the Purchase Protection Insurance from April 1, 2019 to March 31, 2020

Cardholders/Insured Persons: all individuals who have been issued an Eligible Card, including secondary or additional cardholders on the same account, in the Territory and where such Eligible Card is issued by a participating Issuer.

Covered Purchases: items, other than those listed in Section III Exclusions, purchased entirely with the Eligible Card and/or have been acquired with points earned by a Rewards Program associated with the Eligible Card.

Eligible Card: BDO World Elite Mastercard

Eligible Cardholders: those Cardholders with Eligible Cards that are valid, open and in good standing (not cancelled, suspended or delinquent) at the time of claim who shall be entitled to receive payment or such other benefit as is provided for in the Purchase Protection Insurance Certificate.

Insurer: AIG Philippines Insurance, Inc.

Issuer: BDO Unibank, Inc.

Per Occurrence Limit: the maximum amount of benefit available under the Purchase Protection Insurance for any single Covered Purchase.

Territory: Worldwide.

Theft: the illegal act of taking a Covered Purchase belonging to the Insured Person, without their consent, with intent to deprive him/her of its value.

 

SECTION II COVERAGE

The Insurer will pay for loss of Covered Purchases due to Accidental Damage or Theft, occurring within ninety (90) days from the date of purchase as indicated on the store receipt, up to the Per Occurrence Limit, and subject to the Annual Aggregate Limit per Cardholder.

  • Covered Purchases given as gifts are covered.

  • Covered Purchases include internet purchases.

  • Covered Purchases do not have to be registered.

 

SECTION III EXCLUSIONS

The Insurer will not pay for:

  1. items that were lost or stolen from a vehicle;

  2. any motor vehicle including automobiles, boats and airplanes, and any equipment and/or parts necessary for their operation and/or maintenance;

  3. permanent household and/or business fixtures, including but not limited to carpeting, flooring and/or tile, air conditioners, refrigerators, or heaters;

  4. travelers checks, cash, tickets of any kind, negotiable instruments, bullion, rare or precious coins or stamps, plants, animals, consumables, perishables and services;

  5. art, antiques, firearms, and collectable items;

  6. furs, jewelry, gems, precious stones and articles made of or containing gold or other precious metals and/or precious stones;

  7. items the Insured have rented or leased;

  8. used, rebuilt, refurbished, or remanufactured items at the time of purchase;

  9. shipping and handling expenses or installation, assembly related costs;

  10. items purchased for resale, professional, or commercial use;

  11. losses that are caused by vermin, insects, termites, mold, wet or dry rot, bacteria or rust;

  12. losses due to mechanical failure, electrical failure, software failure, or data failure including, but not limited to any electrical power interruption, surge, brownout or blackout, or telecommunications or satellite systems failure;

  13. items damaged due to normal wear and tear, inherent product defect or normal course of play (such as, but not limited to sporting or recreational equipment);

  14. items that the Insured damaged through alteration (including cutting, sawing, and shaping);

  15. items left unattended in a place to which the general public has access;

  16. losses due to or related to nuclear, biological or chemical event;

  17. losses that do not occur within the policy period;

  18. Losses that result from or related to business pursuits including the Insured’s work or profession;

  19. Losses caused by illegal acts

  20. losses that the Insured have intentionally caused;

  21. losses that result from the direct actions of a relative, or actions that a relative knew of or planned;

  22. losses due to war, invasion, act of foreign enemy, hostilities or warlike operations (whether war has been declared or not), civil war, rebellion, revolution, insurrection, civil commotion, uprising, military or usurped power, martial law, terrorism, riot or the act of any lawfully constituted authority;

  23. losses due to the order of any government, public authority, or customers’ officials.

 

SECTION IV CONDITIONS

  1. The damage or loss of the items must be within ninety (90) days from the purchase date.

  2. Items given as gifts are included.

  3. The Insurer will decide whether to have the item repaired or replaced, or to reimburse the Insured either by cash or credit, up to the amount charged to the Insured’s payment card, and not to exceed the original purchase price.

  4. Items must be purchased entirely with the Insured’s payment card.

  5. If the item is part of a pair or set, the Insured will only receive compensation for the value of the stolen or damaged item unless the articles are unusable individually and/or cannot be replaced individually; the theft or damage of an item that is part of a pair or set will be viewed as one occurrence and the coverage limitation still applies.

  6. Product rebates, discounts or money received from Price Protection will be deducted from the original cost of the item.

  7. For theft claims, the Insured must provide an official police report regarding the incident.
    The Insured’s payment card account must be valid and in good standing for coverage to apply. Benefits will not be paid if on the date of occurrence, claim filing, or would-be claim payment, the payment card account is in delinquency, collection, or cancellation status.

  8. Coverages provided by this policy are excess; which means that if at the time of occurrence, the Insured has other valid and collectible insurance, such as but not limited to homeowner's or renter's insurance, this policy will only cover that amount not covered by such other insurance, up to the limits of the specific coverage. If the event is covered by more than one of the policy coverages, the Insurer will only pay the amount from the coverage under which the Insured first filed the claim.

  9. In any action, suit or other proceedings where the Insurer allege that by reason of the provisions of any exclusions which may be applicable, any loss, destruction or damage is not covered by this Policy, the burden of proving that such loss, destruction or damage is covered shall be upon the Insured.

 

SECTION V UNIFORM PROVISIONS

  1. Valid Account: The Eligible Card must remain open, valid and in good standing for payments to be made.

  2. Notice of Claim: Notice of claim must be given to the Insurer no later than 48 hours from the date of the incident.

    Failure to give notice within 48 hours from the date of the
    incident may result in a denial of the claim. To file a claim, log on to https://ph.mycardbenefits.com or send a claim
    notification to:

 

AIG Philippines Insurance, Inc.
Claims Department
47/F PBCom Tower
6795 Ayala Ave. cor., V.A. Rufino,
1226 Makati City, Philippines

 

Mastercard Hotline #: +632 878 5501
Email: APAC.Mastercard@aig.com

 

Opening Hours: Monday thru Friday – 9 am to 5 pm
Languages supported: Tagalog, English

  1. Proof of Loss:
    The Cardholder must provide:

    1. a signed claim form, if provided

    2. copy of purchase receipt showing payment of the item was made entirely with the Eligible Card;

    3. For theft claims, official copies of the police report within thirty (30) days of incident;

    4. For damage claims, official copies of the repair estimates;

    5. Cardholder's statement of account showing the account is open and in good standing at the time of filing the claim.

*Cardholders may be required to send in the damaged item(s), at their expense, for further evaluation of the claim.

  1. Payment of Claims: All benefits will be paid by the Insurer to the Eligible Cardholders. Payment of any indemnity shall be subject to the laws and governmental regulations then in effect in the country of payment.

  2. Fraudulent Claims: If the claim is in any respect fraudulent all benefits in respect of such claim shall be forfeited.

  3. Governing Law and Jurisdiction: This purchase protection insurance, its eligibility and any terms and conditions are to be interpreted according to the laws of Philippines. Any dispute will be subject to the jurisdiction of the competent courts of Philippines.

  4. Sanctions: The Insurer will not be liable to provide any coverage or make any payment hereunder if to do so would be in violation of any sanctions law or regulation which could expose the Insurer, its parent company or its ultimate controlling entity to any penalty under any sanctions law or regulation.

 

Extended Warranty Benefit Terms and Conditions:

SECTION I GENERAL DEFINITIONS

Terms with a specific meaning are defined below and have this meaning wherever they appear with an initial capital letter.

Annual Aggregate Limit: the maximum amount payable under the Extended Warranty Benefit per Cardholder from April 1, 2018 through March 31, 2019.

Breakdown shall mean the failure of a covered part under normal service. A covered part has failed when it can no longer perform the function for which it was designed solely because of its condition and not because of the action or inaction of any non-covered parts, or as a result of a misdiagnosis or improper repair.

Insured: means MasterCard Asia/ Pacific Pte. Ltd, a corporation organized under the laws of Singapore, with its offices at 152 Beach Road #35-00, The Gateway East, Singapore 189721.

Cardholder(s)/Beneficiary: all individuals who have been issued an Eligible Card, including secondary or additional cardholders on the same account, in the Territory and where such Eligible Card is issued by a participating Issuer.

Commercial usage shall mean usage in a heavy communal sense for the direct purpose of generating business profit.

Company shall mean the AIG PHILIPPINES INSURANCE, INC.,

Covered Purchases: items, other than those listed in Section III Exclusions, purchased entirely with the Eligible Card and/or have been acquired with points earned by a Rewards Program associated with the Eligible Card.

Eligible Card: BDO World Elite Mastercard

Eligible Cardholders: those Cardholders with Eligible Cards that are valid, open and in good standing (not cancelled, suspended or delinquent) at the time of service request who shall be entitled to receive Payment or such other benefit as is provided for under the Extended Warranty Benefit.

Issuer: BDO Unibank, Inc.

Loss shall mean necessary expenses incurred by the Company in the performance of the Insured’s Contractual Obligation as stated in the Extended Warranty program under this Policy.

Manufacturer Warranty: the contractual obligation to repair or to replace an article due to mechanical breakdown that renders the article unfit for its intended purpose provided by the maker of the item. This includes store brand warranties provided on store brand products.

Per Occurrence Limit: the maximum amount payable under the Extended Warranty Benefit for any single Covered Purchase.

Repair Facility shall mean a dealer, distributor, or manufacturer’s service center or independent service center authorized by the Company to perform repairs on behalf of the Insured under valid Extended Warranty program.

Territory: Philippines.

 

SECTION II COVERAGE

This Policy covers obligations by the Insured to its purchasers enrolled under its Extended Warranty Program. Coverage is concurrent with and extends beyond the manufacturer’s parts and labor warranty. The Company’s obligation to administer Extended Warranty request for payment for repairs of covered Breakdown on parts and labor coverage will commence upon expiration of the shortest portion of the manufacturer’s parts and labor warranty. In no event shall the Company’s obligations to administer payments extend beyond the term of coverage selected by the purchasers enrolled under the Extended Warranty Program.

Upon the expiration of the Manufacturer’s Warranty, the Extended Warranty Benefit duplicates the terms of the original Manufacturer’s Warranty up to one (1) full year for Covered Purchases that cease to operate satisfactorily and require repairs during the Policy Period. Benefits are provided to pay for the repair or replacement of a Covered Purchase, up to the amount charged for the item or Per Occurrence Limit, whichever is less, subject to the Annual Aggregate Limit.

 

SECTION III EXCLUSIONS

This Extended Warranty Coverage will not apply to:

  1. Covered Purchases that are still covered by the manufacturer’s original warranty, repairers warranty, or any other warranty in effect.

  2. Problems or defects not covered under the manufacturer’s primary written warranty.

  3. The exterior or any non-operating or cosmetic items of the Covered Purchases, including, but not limited to paint or Covered Purchases finishes, cords and connectors, tape heads, printer heads and breakable items such as lens.

  4. Repairs where prior authorization has not been obtained.

  5. Any accessory or equipment such as software, peripherals, globes, glass and batteries and/or add-on options incorporated in a Covered Purchases not essential to the basic function of the Covered Purchases. Examples include but are not limited to consumables such as toner, ribbons, drums, belts, tapes or diskettes. This Extended Warranty does not cover Loss or damage to stored data, repairs related to installed software or hardware added after the original purchase.

  6. Breakdown caused by computer virus or realignments to Covered Purchases.

  7. Defects resulting directly and/or indirectly from software installation and removal are also excluded.

  8. Manufacturer suggested maintenance, cleaning, lubrication, adjustments or alignments, or such work as may be performed by a repairer not related to a covered Breakdown.

  9. Removal and re-installation or in-home service and other costs when no covered defect is found.

  10. Normal Wear and Tear, and specifically Wear and Tear beyond the normal life expectancy of a covered part, or if the Wear on the part has not exceeded the field tolerances allowed by the manufacturer is excluded.

  11. Reception or transmission problems resulting from external causes.

  12. Damage normally covered by property insurance, by theft, burglary, accidental or intentional damage, neglect, misuse, abuse, corrosion malicious damage, aircraft, vehicle impact, battery leakage, power outages or surges, inadequate or improper voltage or current, animal or insect infestation and acts of nature including but not limited to earthquake, storm or typhoon, sand, water, flood, fire and lightning.

  13. Commercial usage such as business multi-user organizations, public rental business or communal use for housing areas.

  14. Problems or defects caused by unauthorized modifications or failure to follow the manufacturer’s installation, operation, or maintenance instructions. Damage caused by unauthorized repair personnel is not covered.

  15. Transportation damage is excluded.

  16. In no event, shall the Company be liable for consequential damages for any delay in rendering service under this Service Plan, for Loss of data, or for Loss of use during the period that the Covered Purchase is at a repair center or otherwise awaiting parts.

  17. Any failure, malfunction, defect, in-operability, Breakdown, disruption or stoppage of the Covered Purchase or any Covered Purchase functions or the function of any related components caused by, arising from or related to, directly or indirectly, any design, planning or engineering incompatibility, omission or deficiency arising from the incidence of the Year 2000.

  18. Covered Purchases with defaced, removed or tampered serial numbers.

 

SECTION IV CONDITIONS

  1. Covered Purchases must have a minimum Manufacturer’s Warranty of twelve (12) months; and cannot have greater than a maximum combined Manufacturer’s Warranty and additional optional warranty period of three (3) years.

  2. Covered Purchases must have a valid Manufacturer’s Warranty in the country of use stating the extent of cover, the period of cover, what the manufacturer will do to correct the problem and whom to contact for service.

  3. Covered Purchases may be repaired or replaced or the Cardholders may receive reimbursement of the original purchase price less any rebates, discounts or rewards points.

 

SECTION V UNIFORM PROVISIONS

  1. Valid Account: The Eligible Card must remain open, valid and in good standing for payments to be made.

  2. Notice of Service Request: Request for service must be given no later than thirty (30) days from the date of the incident. Failure to give notice within thirty (30) days from the date of the incident may result in a denial of service. To file a claim, log on to https://ph.mycardbenefits.com or send a claim notification to:

AIG Philippines Insurance, Inc.
Claims Department
47/F PBCom Tower
6795 Ayala Ave. cor. V.A. Rufino,
1226 Makati City, Philippines

 

Mastercard Hotline #: +632 878 5501
Email: APAC.Mastercard@aig.com

 

Opening Hours: Monday thru Friday – 9 am to 5 pm
Languages supported: Tagalog, English

 

  1. Proof of Loss:
    The Cardholder must provide:

    1. a signed service request form, if provided

    2. copy of purchase receipt showing payment of the item was made entirely with the Eligible Card and / or Rewards Program;

    3. legible copies of all warranty information including, but not limited to: the manufacturer's original warranty; the store warranty; or any other applicable extended warranty;

    4. Cardholder's statement of account showing the account is open and in good standing at the time of filing the service request.

*Cardholders may be required to send in the damaged item(s), at their expense, for further evaluation.

  1. Payments: Mastercard authorizes the Insurer to make payments on their behalf to Eligible Cardholders. Payment of any indemnity shall be subject to the laws and governmental regulations then in effect in the country of payment.

  2. Fraud: If the service request is in any respect fraudulent all benefits in respect of such service request shall be forfeited.

  3. Governing Law and Jurisdiction: This Extended Warranty Benefit, its eligibility and any terms and conditions are to be interpreted according to the laws of Philippines. Any dispute will be subject to the jurisdiction of the competent courts of Philippines.

  4. Sanctions: The Insurer will not be liable to provide any coverage or make any payment hereunder if to do so would be in violation of any sanctions law or regulation which could expose the Insurer, its parent company or its ultimate controlling entity to any penalty under any sanctions law or regulation.

 

Wallet Protection Insurance Terms and Conditions:

SECTION I GENERAL DEFINITIONS

Terms with a specific meaning are defined below and have this meaning wherever they appear with an initial capital letter.

ATM shall mean automatic teller machine.

Business shall mean a trade, profession or occupation engaged in on a full-time, part-time or occasional basis; or any other activity engaged in for money or other compensation.

Check(s) shall mean any bank draft drawn against deposited funds to pay a specific sum to a specified payee on demand other than drafts with a stamped signature.

Company shall mean AIG Philippines Insurance, Inc.

Credit Accounts shall mean any credit arrangements from a qualified financial institution for personal use, such as credit card account, car/home loan account.

Identity Theft shall mean the unauthorized and/or illegal use of personal information such as name, credit card number or address, to open credit accounts and/or bank accounts.

Insured shall mean the “named insured” as shown in the Policy, his/her legally married spouse, and/or dependent children under age twenty-one permanently residing with the named insured.

Lost or Stolen shall mean having been inadvertently lost or having been stolen by a third party without the owner’s assistance, consent or co-operation.

Money shall mean currency, coins and bank notes in current use and having a face value.

Payment card shall mean an ATM card, credit card, charge card or debit card issued by a qualified financial institution for personal use only.

Personal Papers shall mean identification documents issued by a government agency, including but not limited to driver’s license and passport.

Policy period shall mean the period of time you are covered by this insurance from the effective date to the expiration date.

Property damage shall mean physical injury to, destruction of, or loss of use of tangible property.

Relative shall mean a legally married spouse, parent, step-parent, parent-in-law, grandparent, child, stepchild, legally adopted child, grandchild, brother, brother-in-law, sister, sister-in-law, son-in-law, daughter-in-law, uncle, aunt, niece, nephew, and first cousin.

Replacement cost shall mean the amount it would cost to replace an item at current prices.

Suit shall mean a civil proceeding seeking monetary damages as a result of identity theft or a criminal proceeding in which the Insured is charged with illegal acts committed by someone else while engaged in the theft of the Insured’s identity

Transportation tickets shall mean the tickets purchased for bus, subway or other type of public or private transportation.

 

SECTION II COVERAGE

In the event that the Insured’s wallet is lost or stolen, the Company will cover:

  1. Replacement costs for the lost or stolen wallet as well as the personal papers and payment cards that were in the wallet;

  2. Application fees for applying for new personal papers and/or payment cards.

 

SECTION III COVERAGE EXCLUSIONS

The Company will not cover:

  1. money, checks, transportation tickets, or other similar items that were in the lost or stolen wallet other than personal papers and payment cards;

  2. losses that are caused by any events other than lost or stolen, such as fire, water, normal wear and tear, manufacturing defects, vermin, insects, cleaning or repairs, or similar events;

  3. accidental damage to the Insured’s wallet and items inside;

  4. any fraudulent/unauthorized charges on the lost or stolen payment cards;

  5. any identity theft related costs that are caused by lost or stolen personal papers or payment cards.

  6. Losses that do not occur within the policy period;

  7. Losses that result from or related to business pursuits including the Insured’s work or profession;

  8. Losses caused by illegal acts;

  9. Losses that the Insured have intentionally caused;

  10. Losses that result from the direct actions of a relative, or actions that a relative knew of or planned;

  11. Losses due to war, invasion, act of foreign enemy, hostilities or warlike operations (whether war has been declared or not), civil war, rebellion, revolution, insurrection, civil commotion, uprising, military or usurped power, martial law, terrorism, riot or the act of any lawfully constituted authority;

  12. Losses due to the order of any government, public authority, or customers’ officials.

 

SECTION IV GENERAL CONDITIONS

  1. Valid Account
    The Insured’s payment card account must be valid and in good standing for coverage to apply. Benefits will not be paid if on the date of occurrence, claim filing, or would-be claim payment, the payment card account is in delinquency, collection, or cancellation status.

  2. Excess of Other Insurance Coverage
    Coverages provided by this policy are excess; which means that if at the time of occurrence, the Insured has other valid and collectible insurance, such as but not limited to homeowner's or renter's insurance, this policy will only cover that amount not covered by such other insurance, up to the limits of the specific coverage. If the event is covered by more than one of the policy coverages, the Company will only pay the amount from the coverage under which the Insured first filed the claim.

  3. Conformance to Statute
    Any terms of this policy which are in conflict with the applicable statutes of the Jurisdiction in which this policy is issued, are amended to conform to the minimum standards of that statute.

  4. Governing Law
    Any interpretation of this policy relating to its construction, validity or operation shall be made in accordance with the laws of the Philippines.

  5. Policy Period
    The maximum policy period for this policy is one year. This coverage will continue as long as the premium is paid, except if coverage is otherwise cancelled under this policy.

  6. Concealment or Fraud
    This entire policy will be voided, whether before or after the loss, if the Insured willfully concealed or misrepresented any material fact or circumstance concerning this insurance or provided fraudulent information.

  7. Sanctions (Trade Embargo)
    For any loss or claim arising in, or where the Insured or any beneficiary under the policy is a citizen or instrumentality of the government of, any country (ies) against which any laws and/or regulations governing this policy and/or the insurer, its parent company or its ultimate controlling entity have established an embargo or other form of economic sanction which have the effect of prohibiting the insurer to provide insurance coverage, transacting business with or otherwise offering economic benefits to the Insured or any other beneficiary under the policy.
    It is further understood and agreed that no benefits or payment will be made to any beneficiary (ies) who is/are declared unable to receive economic benefits under the laws and/or regulations governing this policy and/or the insurer, its parent company or its ultimate controlling entity.

  8. Duties After an Accident or Loss
    The Company has no duty to provide coverage under this policy unless there has been full compliance with the duties that are detailed in each coverages section. The Insured is required to cooperate with the Company in investigating, evaluating and settling a claim. The Insured must use all reasonable means to avoid future loss at and after the time of loss.  

  9. Changes in Policy Clause
    None of the provisions, conditions and terms of this Policy shall be waived or altered except by endorsement signed or initiated by any of the Company’s authorized official and issued whenever applicable in accordance with the provisions of Section 50 of the Insurance Code.

  10. Burden of Proof
    In any action, suit or other proceedings where the Company allege that by reason of the provisions of any exclusion which may be applicable, any loss, destruction or damage is not covered by this Policy, the burden of proving that such loss, destruction or damage is covered shall be upon the Insured.

  11. Valuation/Foreign Currency
    In the event of a loss of foreign currency, the Company shall be liable for the local currency equivalent at the official exchange rate published by the proper authorities for the day of the occurrence of the loss.

  12. Arbitration Clause
    All differences as to the amount of any loss or damage covered by this Policy shall be referred to the decision of an arbitrator to be appointed by the parties in difference, or if they cannot agree upon a single arbitrator, to the decision of two arbitrators one to be appointed in writing by each parties within thirty (30) days after having been required in writing so to do be either parties, or in case of disagreement between the arbitrators to the decision of an umpire to be appointed in writing by the arbitrators before entering on the reference, and an award by an arbitrator or arbitrators or umpire shall be a condition precedent to any right of action against the Company.

  13. Action of Suit Clause
    If a claim be made and rejected and an action or suit be not commented either in the Insurance Commission or in any court of competent jurisdiction within twelve (12) months from receipt of notice of such rejection, or in case of arbitration taking place as provided herein, within twelve (12) months after due notice of the award made by the arbitrator or arbitrators or umpire, then the claims shall for all purposes be deemed to have been abandoned and shall not thereafter be recoverable hereunder.

  14. Civic Code Article 1250 Waiver Clause
    The provision of Article 1250 of the Civil Code of the Philippines (Republic Act No. 386) which reads: “In case an extraordinary inflation or deflation of the currency stipulated should supervene the value of the currency at the time of the establishments of the obligation shall be the basis of payment, …” shall not apply in determining the extent of liability under the provisions of this policy.

  15. Policy Limitation
    The Company will pay up to the maximum amount per occurrence and per policy period as shown in the Declaration page.

 

SECTION V CLAIM NOTIFICATION

In the event of a covered loss, the Insured shall:

  1. Call the Company within forty-eight (48) hours from the discovery of the incident to obtain proper forms and instructions.

  2. File a police report within forty-eight (48) hours from the discovery of the incident.

  3. Complete, sign and return the forms with the appropriate documents which include but are not limited to receipts, police reports, and any other required documents within thirty (30) days of making the claim.

Written notice of claim must be given no later than thirty (30) days from the date of the loss incident. Failure to give notice within (30) days from the date of the loss incident may result in a denial of the claim. Notices should be sent to the following:

 

AIG Philippines Insurance, Inc.
Claims Department
47/F PBCom Tower
6795 Ayala Ave. cor. V.A. Rufino,
1226 Makati City, Philippines
MasterCard Hotline #: +632 878 5501
Email: APAC.Mastercard@aig.com
Opening Hours: Monday thru Friday – 9 am to 5 pm
Languages supported: Tagalog, English