Dear Valued Client,


The new Bayanihan to Recover as One Act or BARO Act directs banks to provide a one-time 60-day grace period to qualified1 loan clients needing loan relief  covering loan due dates between September 15 to December 31, 2020.


Qualified clients who wish to avail of the BARO Act grace period may text YES PN XXXXXXXXXXXX for Home, Auto, SME and Personal Loans. For Credit Cards, text YES CC XXXX (last 4 digits of credit card number) to 225678, 5 calendar days before due date. Please note that the grace period is one-time starting from the due date concerned plus 60 days. No late payment, penalty interest, fees and charges will be imposed for that period.  After the grace period, the client may pay the principal and accrued interest for the 60-day grace-period in full or on a staggered basis until December 31, 2020.


We shall continue to process payments under Auto Debit Arrangements (ADA) and Post Dated Checks (PDC), unless otherwise advised. Regular payment channels for Credit Cards will also be accepted. This will ensure that your loan account remain in current status and your outstanding loan balance updated as scheduled.


We thank you for your continued patronage as we continue to work harder to serve you better especially during this Covid-19 crisis.


1Qualified client is an existing loan account in current status before September 15, 2020.