BDO Phone Banking

Perform everyday banking transactions by simply dialing these numbers:

• Inquire the balance of your enrolled Checking or Savings Account, Time Deposit and Cash Card
• Pay your bills immediately to over 100 accredited companies or merchants
• Transfer money (Fund Transfer) to your own or other enrolled BDO bank accounts
• Reload BDO Cash Card
• Load SMART, Talk ‘N Text, Globe, Touch Mobile (TM) and SUN prepaid mobile phone
• Order more Checkbooks

Additional Bank services available:

• Seek the assistance of our Customer Contact Center Officer
• Report lost/stolen BDO ATM Debit Card or BDO Credit Card

For existing BDO Internet Banking users:
1. Login to BDO Internet Banking with your existing user ID and password
2. Go to “Enrollment Services > Phone Banking > Enroll”
3. Nominate your phone banking number and Telephone PIN (Personal Identification     Number)
4. Click “Submit”

For those not yet enrolled in BDO Internet Banking:
1. Go to https://www.mybdo.com.ph
2. Click “Enroll Now”
3. Fill-out the Online Enrollment Form, making sure to put a check on the Phone Banking box,     and then click Submit
4. Take note of your ATM Activation Code in the acknowledgment page as you will use this to     activate your Internet Banking account.
5. Go to any BDO ATM, press “Other Services” > “Activate Electronic Banking”, and enter your     ATM Activation Code.

Note: You may start using your Phone Banking account after 24 hours from ATM activation.